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gopi_vbboy

Cyborg Agent
my connection gets diconnected every time my landline phone is lifted or kept down......this usually never happened previously.....are any user experiencing this prob
 

phuchungbhutia

Om Ma Ni Pä Me Hum
I havent got my connection till date . . Its been 25 days now since i paid for it . . This is the worst thing since i had planned i d be using it in these holidays . . Have complained so many times but nothing good coming from it . . Now thinking i ask them to return my money but not hopeful at all . . If gettin connection is this problematic and slack then how will be the service . .
 

bhunnu16

Broken In
Is it true that some guys r getting download speed of 8Mbps connection on Home 500U plan?
I saw many users' speedtest screens & they were way beyond 2Mbps.
 

iChaitanya

Journeyman
my connection gets diconnected every time my landline phone is lifted or kept down......this usually never happened previously.....are any user experiencing this prob

@gopi_vbboy ,i am having the same problem.

Is there any telephone instrument connected in parallel before the splitter? Also, try with some different splitter.

Is it true that some guys r getting download speed of 8Mbps connection on Home 500U plan?
I saw many users' speedtest screens & they were way beyond 2Mbps.

That's not true. :eek:
 

gary4gar

GaurishSharma.com
Modem Status

Connection Status Connected
Us Rate (Kbps) 254
Ds Rate (Kbps) 6183
US Margin 30
DS Margin 9
Trained Modulation ADSL_2plus
LOS Errors 0
DS Line Attenuation 36
US Line Attenuation 21
Peak Cell Rate 599 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Interleaved

SNR is quite low, which makes connection unstable
any trick to increase SNR, like try any different modulation ?
 

cool_techie_tvm

Ambassador of Buzz
SNR is quite low, which makes connection unstable
any trick to increase SNR, like try any different modulation ?

Try changing the modulation (like u mentioned) to G.DMT.

Rewiring the entire phone line should also work out miracles (and they should do it for free)

Place the modem away from monitors, speakers, ups.

Try experimenting with a different splitter (borrowed from a friendly neighbor)

Look out for rust/dirt/water on the contacts.

Updating the firmware to the latest available ones should also be of help.
 

gary4gar

GaurishSharma.com
Try changing the modulation (like u mentioned) to G.DMT.
Done!


Rewiring the entire phone line should also work out miracles (and they should do it for free)

Thats a Option but for that i have to file a complaint. and if you didn't noticed somehow i am synced with DSLAM at 6mbps. so there is a very good possibility that i may lose my speeds with i file a complaint.
Place the modem away from monitors, speakers, ups.
Maybe thats the problem, earlier it near the window. SNR was around 15
and now i kept it below the monitor, SNR dropped to 8-10.
Now its fixed
btw, what the relation between router and thing device you just named?

Code:
Try experimenting with a different splitter (borrowed from a friendly neighbor)
the splitter in In built into the router.
Dlink GLB 502T
Look out for rust/dirt/water on the contacts.
Its pretty clean

Updating the firmware to the latest available ones should also be of help.
There aren't any update available.
 

cool_techie_tvm

Ambassador of Buzz
No no. Since u are getting synced at 6mbps, u must be a NIB 2 subscriber, who should originally be syncing at 8mbps. So when u make a complaint they wont mess with your downstream.

Monitors, speakers and other electromagnetic devices generate rogue EMF which may mess with the normal functioning of the Chinese made routers. Hence i asked u to keep the router at a safe distance from such devices.
 

gary4gar

GaurishSharma.com
No no. Since u are getting synced at 6mbps, u must be a NIB 2 subscriber, who should originally be syncing at 8mbps. So when u make a complaint they wont mess with your downstream.
I am on NIB-I
* My IP is in 59.95.xx.xx range
* I check my Usage at old usage portal 10.xx.xx.xx


and thanks for that EMF tip, will keep in mind
 

Faun

Wahahaha~!
Staff member
How to check usage for 117.x.x.x range ?

How to check my usage
*bbservice.bsnl.in/wps/portal

The site gives error for username and login
 
Last edited:
it is *bbservice.bsnl.in/wps/myportal/ not *bbservice.bsnl.in/wps/portal

maybe thats problem

to check usage go in my services and then in category choose BB then choose acc no and click unbilled then search you will get results
 
Last edited:

maddy_in65

Journeyman
I am getting slow speed since morning. any body from pune facing the same problem? The speed was fine till yesterday night.

*www.speedtest.net/result/341521843.png
 
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