An update - and a confirmation - of what I said earlier about DTDC:
I've just bought something from another TDF member. He went to the DTDC office to get an estimate of the shipping charge for the package which weighs 2-2.5kg. He called to say that DTDC is asking for Rs.605/-. I told him I don't want to pay that much and asked him to try Speed Post. SP quoted 167/-.
I've often had packages sent to me by DTDC in situations where I cannot choose the courier. On average, Speed Post is 2-3 times faster than DTDC - 4-6 days depending on the distance against 10-15 days for DTDC. (I live in a remote area so that all couriers, including the premium ones, take longer here than between major cities). And Speed Post delivers to my home while DTDC always refuses to do so.
Rs.605/- for a 2.5kg packet over a fairly short distance? That amount might be reasonable for a premium service like Blue Dart air, DHL, Fedex, etc., but not for the likes of DTDC. Judging from previous experiences, I had expected something like 150/-.
This recent incident makes me wonder if, besides providing shoddy service, DTDC sometimes cheats inexperienced customers.
I've just bought something from another TDF member. He went to the DTDC office to get an estimate of the shipping charge for the package which weighs 2-2.5kg. He called to say that DTDC is asking for Rs.605/-. I told him I don't want to pay that much and asked him to try Speed Post. SP quoted 167/-.
I've often had packages sent to me by DTDC in situations where I cannot choose the courier. On average, Speed Post is 2-3 times faster than DTDC - 4-6 days depending on the distance against 10-15 days for DTDC. (I live in a remote area so that all couriers, including the premium ones, take longer here than between major cities). And Speed Post delivers to my home while DTDC always refuses to do so.
Rs.605/- for a 2.5kg packet over a fairly short distance? That amount might be reasonable for a premium service like Blue Dart air, DHL, Fedex, etc., but not for the likes of DTDC. Judging from previous experiences, I had expected something like 150/-.
This recent incident makes me wonder if, besides providing shoddy service, DTDC sometimes cheats inexperienced customers.