I sent one of my applications/documents through DTDC. They did not give any tracking on their website at all.
Bluedart did not have any realtime tracking info.
In Speedpost, some times the tag numbers are recycled. So if there is any tracking information on their website, it is sometimes of two packages traveling some years apart with different from and to addresses .
Hyderabad to Bangalore took 5 days in Speedpost, and it stayed 4 days idle at Bangalore GPO. It could have been delivered the next noon! Some town in MP received the package in 3 days with one holiday in between!
DTDC said it could not deliver to the pincode in Aizawal even though their website mentioned that they would deliver there. Speedpost delivered it in 10 days, once again delaying the package as it traveled first internally in Kolkata, then from Kolkata to Guwahati and back to Kolkata and then went to Aizawal. Even this time, the package could have been delivered the next noon or the day after.
As for the disgruntling service, every company has many aggrieved customers. I still have to receive my money back from Speedpost for the delays they caused so long ago! At least, they responded promptly to my emails about the package getting delayed, and recorded my complaints at the P.O. and acknowledged the receipt of the complaint at the main Speedpost center. As with how Government things sometimes work, it takes some pestering/reminding them(even though ideally it should not).
p.s.: Meant to post here, but posted in the other thread .
Bluedart did not have any realtime tracking info.
In Speedpost, some times the tag numbers are recycled. So if there is any tracking information on their website, it is sometimes of two packages traveling some years apart with different from and to addresses .
Hyderabad to Bangalore took 5 days in Speedpost, and it stayed 4 days idle at Bangalore GPO. It could have been delivered the next noon! Some town in MP received the package in 3 days with one holiday in between!
DTDC said it could not deliver to the pincode in Aizawal even though their website mentioned that they would deliver there. Speedpost delivered it in 10 days, once again delaying the package as it traveled first internally in Kolkata, then from Kolkata to Guwahati and back to Kolkata and then went to Aizawal. Even this time, the package could have been delivered the next noon or the day after.
As for the disgruntling service, every company has many aggrieved customers. I still have to receive my money back from Speedpost for the delays they caused so long ago! At least, they responded promptly to my emails about the package getting delayed, and recorded my complaints at the P.O. and acknowledged the receipt of the complaint at the main Speedpost center. As with how Government things sometimes work, it takes some pestering/reminding them(even though ideally it should not).
p.s.: Meant to post here, but posted in the other thread .