I am facing a frequent freezing problem with my brand new 6165tx
It hangs quite often, 2-3 times a day. I have to force shutdown and then start. Also see the blue screen couple of time...
I have updated the BIOS and graphics driver and change the CCC to High performance.
I noticed that this problem occurs during the power failure. Usually it takes a minute to get the power supply back with the generator. There was flickering problem earlier and then I resolved it by changed the CCC setting to high performance.
Today I lodged a complaint with HP tech support and they asked me to run the memory and hard drive test. No issues so far. Now they are suggesting me to re-install the OS.
Anybody has similar experience? Appreciate your suggestions. Thanks