SaiyanGoku
kamehameha!!
They still haven't cleared the payment.
Last month's amount was added to current bill as pending amount.
Customer Care guys are of no use.
Went to the local exchange and they kept sending me to some other person.
** Post all your BSNL Broadband Related Queries Here **
They still haven't cleared the payment.
Last month's amount was added to current bill as pending amount.
Customer Care guys are of no use.
Went to the local exchange and they kept sending me to some other person.
sling-shot
Wise Old Owl
Approaching the bank would be better.
[MENTION=145143]SaiyanGoku[/MENTION],bank is the recommended as well as preferred option for any online transaction related issue.ask bank people to provide proof of your money being transferred to bsnl account(if they can't then transaction shouldn't have happened in the 1st place).Then go to bsnl main office in your city(not your local exchange) & meet the AO(accounts officer) there & tell him about your issue along with proof from bank.
SaiyanGoku
kamehameha!!
^ Thanks, will try that tomorrow.
Edit: I got SMS from the bank about the transaction being successful. Will that work?
Edit: I got SMS from the bank about the transaction being successful. Will that work?
yes,it should work.
theterminator
Wise Old Owl
^ Thanks, will try that tomorrow.
Edit: I got SMS from the bank about the transaction being successful. Will that work?
Which bank?
SaiyanGoku
kamehameha!!
theterminator
Wise Old Owl
Got new LL number, phone will be installed on monday thereafter submit broadband connection form..looking fwt to it eagerly 
️. Meanwhile disconnecting from Tikona is the most toughest thing to do on the planet. Tikona is a fraudulent company preying only for money. Get rid of it asap.
️. Meanwhile disconnecting from Tikona is the most toughest thing to do on the planet. Tikona is a fraudulent company preying only for money. Get rid of it asap.theterminator
Wise Old Owl
Broadband is up and running 
using Rs. 1445/- plan (2Mbps till 20GB then 1Mbps unlimited)... now how do I change my password in admin settings as it is set to the default "password".
I am using wired ADSL modem (had an old one already so didn't had to purchase) + Netgear WNRv613 router (one I used for Tikona broadband), browsing through PC, cell phones, tablets.
using Rs. 1445/- plan (2Mbps till 20GB then 1Mbps unlimited)... now how do I change my password in admin settings as it is set to the default "password".
I am using wired ADSL modem (had an old one already so didn't had to purchase) + Netgear WNRv613 router (one I used for Tikona broadband), browsing through PC, cell phones, tablets.
sling-shot
Wise Old Owl
You do that in the Selfcare portal. I did it once and forgot the new password and later had to go through lot of trouble to get my access restored. Since then I do not mess with BSNL settings except the DNS.Broadband is up and running
using Rs. 1445/- plan (2Mbps till 20GB then 1Mbps unlimited)... now how do I change my password in admin settings as it is set to the default "password".
I am using wired ADSL modem (had an old one already so didn't had to purchase) + Netgear WNRv613 router (one I used for Tikona broadband), browsing through PC, cell phones, tablets.
By the way how much is your bill this month? After the budget higher tax gift my 675 plan is billed 1000+ this month. (not sure if it includes any unknown calls made by a family member, waiting for detailed bill)
Broadband is up and running
using Rs. 1445/- plan (2Mbps till 20GB then 1Mbps unlimited)... now how do I change my password in admin settings as it is set to the default "password".
I am using wired ADSL modem (had an old one already so didn't had to purchase) + Netgear WNRv613 router (one I used for Tikona broadband), browsing through PC, cell phones, tablets.
are you talking about the router / modem password ?
theterminator
Wise Old Owl
No, im talking about bsnl's credentials
kamikaz
Ambassador of Buzz
u have to register at selfcare website of bsnl it will let you manage your phone connection including broadband
theterminator
Wise Old Owl
20GB already finished now down to 1Mbps 
now down to 1Mbps 
Ricky
Cyborg Agent
I guess you are talking about password which is used to login / create broadband connection, well, then you don't have to change it as your broadband account is tied with your number, no one else can use it elsewhere other than your own LL.
And said already by others, register on selfcare and you will get lots of things (however none actually works other than checking usage). I once wrote a tutorial for it. You can get basic idea there.
ithehappy
Human Spambot
Guys I pay BSNL broadband by yearly basis, and I pay on August, and its prepaid, so say I paid on last August (2014) and I am using that service now. Now can I disconnect the line before this year's August? In that case they will have to return me some money, but they won't do that now, will they? So my option is to stick with it till August this year?
sling-shot
Wise Old Owl
Now what happened! Grew disillusioned with BSNL so fast?
SaiyanGoku
kamehameha!!
Is Flipkart opening for you guys?