28/07/2012 ---- Applied for plan change in selfcare portal .
01/08/2012 ---- Nothing happened . Called 1500 , 1504 . Some guy made me hold for 7 minutes and told he will look into the matter . Applied for plan change in Udaan portal . Put a complaint in selfcare portal .
02/08/2012 ---- One guy called from exchange and asked whether there is any problem with landphone . Told him about the plan change request and then he gave me some number to call . I called and nobody picked up .
04/08/2012 ---- Some guy from udaan portal called me about the plan change and told he is travelling in the bus right now , So he will check later . ( And I was like What The F*** ) .
06/08/2012 ---- Went to bsnl exchange . Gave a written request . After 6-7 hours Broadband plan changed from BB FN 500 to BB UL 499
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Conclusion ---- Bsnl Offline Rocks