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Ricky

Cyborg Agent
You need to create account on selfcare portal using your customer ID, then using that you can check usage and bills etc.
 

kg11sgbg

Indian Railways - The Vibrant and Moving INDIA
^topgear,Friend, I am unable to access *192.168.1.1 to configure my router.
Mine is D-Link DSL-2520U modem/router.

This is the extract from Ubuntu(12.04)(64-bit) terminal:--->

root@kgnile12pc-TA785GE-128M:/home/kgnile12pc# ifconfig
eth0 Link encap:Ethernet HWaddr fc:*:16:*:45:*
inet addr:117.194.*.* Bcast:117.194.*.* Mask:255.255.255.0
inet6 addr: fe80::fe75:*:*:4525/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1492 Metric:1
RX packets:38543 errors:0 dropped:0 overruns:0 frame:0
TX packets:30176 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:41718812 (41.7 MB) TX bytes:3297134 (3.2 MB)
Interrupt:21 Base address:0xec00

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:448 errors:0 dropped:0 overruns:0 frame:0
TX packets:448 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:112334 (112.3 KB) TX bytes:112334 (112.3 KB)

virbr0 Link encap:Ethernet HWaddr 3e:*:27:*:c5:*
inet addr:192.168.122.1 Bcast:192.168.122.255 Mask:255.255.255.0
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

root@kgnile12pc-TA785GE-128M:/home/kgnile12pc#

How to get rid of virbr0?
Normally,under etho inet addr was: 192.168.1.*(ipv4 protocol)

* marks are given deliberately for privacy.
What does this mean?
BUT BB IS UNITERRUPTED NOW WITH EASE OF FLOW OF INFO/DATA...
 

topgear

Super Moderator
Staff member
^topgear,Friend, I am unable to access *192.168.1.1 to configure my router.
Mine is D-Link DSL-2520U modem/router.

This is the extract from Ubuntu(12.04)(64-bit) terminal:--->

root@kgnile12pc-TA785GE-128M:/home/kgnile12pc# ifconfig
eth0 Link encap:Ethernet HWaddr fc:*:16:*:45:*
inet addr:117.194.*.* Bcast:117.194.*.* Mask:255.255.255.0
inet6 addr: fe80::fe75:*:*:4525/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1492 Metric:1
RX packets:38543 errors:0 dropped:0 overruns:0 frame:0
TX packets:30176 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:41718812 (41.7 MB) TX bytes:3297134 (3.2 MB)
Interrupt:21 Base address:0xec00

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:448 errors:0 dropped:0 overruns:0 frame:0
TX packets:448 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:112334 (112.3 KB) TX bytes:112334 (112.3 KB)

virbr0 Link encap:Ethernet HWaddr 3e:*:27:*:c5:*
inet addr:192.168.122.1 Bcast:192.168.122.255 Mask:255.255.255.0
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

root@kgnile12pc-TA785GE-128M:/home/kgnile12pc#

How to get rid of virbr0?
Normally,under etho inet addr was: 192.168.1.*(ipv4 protocol)

* marks are given deliberately for privacy.
What does this mean?
BUT BB IS UNITERRUPTED NOW WITH EASE OF FLOW OF INFO/DATA...

even I'm using the D-Link DSL-2520U but why you can't access 192.168.1.1 - ipconfig can't tell you the SNR and Line Attenuation rate which is important to know the reliability and quality of your line.

The security system of Linux must be blokcing your access to 192.168.1.1 - you need to acess your modem's config page to know the deatils or else any chances of installing windows to access the config/diagnostic page of the router ?
 

kg11sgbg

Indian Railways - The Vibrant and Moving INDIA
@topgear,this is my statistics for ADSL2+ D-Link DSL 2520U modem/router:--->

Statistics -- ADSL

Mode: ADSL2+
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 20.8 5.0
Attenuation (dB): 34.0 37.8
Output Power (dBm): 0.0 12.9
Attainable Rate (Kbps): 19972 492
Rate (Kbps): 8191 504
MSGc (number of bytes in overhead channel message): 59 12
B (number of bytes in Mux Data Frame): 254 63
M (number of Mux Data Frames in FEC Data Frame): 1 2
T (Mux Data Frames over sync bytes): 1 1
R (number of check bytes in FEC Data Frame): 0 6
S (ratio of FEC over PMD Data Frame length): 0.9922 8.0000
L (number of bits in PMD Data Frame): 2056 134
D (interleaver depth): 1 8
Delay (msec): 0 16

Super Frames: 80060 71722
Super Frame Errors: 163 0
RS Words: 0 645502
RS Correctable Errors: 0 33
RS Uncorrectable Errors: 0 N/A

HEC Errors: 108 0
OCD Errors: 2 0
LCD Errors: 0 0
Total Cells: 24923484 145313
Data Cells: 259595 1049
Bit Errors: 0 0

Total ES: 63 0
Total SES: 0 0
Total UAS: 43 0

This is the info for the Route--->
Device Info -- Route

Flags: U - up, ! - reject, G - gateway, H - host, R - reinstate
D - dynamic (redirect), M - modified (redirect).

Destination Gateway Subnet Mask Flag Metric Service Interface
117.194.*.* 0.0.0.0 255.255.255.255 UH 0 br0
117.194.*.* 0.0.0.0 255.255.255.255 UH 1 pppoe_0_0_35_1 ppp_0_0_35_1
192.168.1.0 0.0.0.0 255.255.255.0 U 0 br0
0.0.0.0 117.194.*.* 0.0.0.0 UG 0 pppoe_0_0_35_1 ppp_0_0_35_1


Diagnostics report:--->

pppoe_0_0_35_1 Diagnostics
Your modem is capable of testing your DSL connection. The individual tests are listed below. If a test displays a fail status, click "Rerun Diagnostic Tests" at the bottom of this page to make sure the fail status is consistent.

Test the connection to your local network
Test your ENET Connection: PASS
Test your USB Connection: DOWN
Test the connection to your DSL service provider
Test ADSL Synchronization: PASS
Test ATM OAM F5 segment ping: FAIL
Test ATM OAM F5 end-to-end ping: FAIL
Test the connection to your Internet service provider
Test PPP server connection: PASS
Test authentication with ISP: PASS



Is there any problem,brother in the line and/or in ADSL2+?
 

topgear

Super Moderator
Staff member
^^ your SNR Margin and Attenuation values are OK.

@ digik - for this you need to access your modems config page - type 192.168.1.1 in a browser windows and press enter - you will see your modems config page ( welcome page ) - go to statistic/Diagnostic/Summary or look for some other similar options/pages - the SNR and Attenuation values should be there.
 

robbinghood

Journeyman
Just testing speed of 750 UL Home Plan Pre 6GB limit

*www.speedtest.net/result/1996906659.png


Will test speed after 6GB limit is crossed!


Just finished my limit, close to 7 GB already!

Checked the speed now, its still almost the same!

*www.speedtest.net/result/2002139074.png
 

kg11sgbg

Indian Railways - The Vibrant and Moving INDIA
^^ your SNR Margin and Attenuation values are OK.
But my BB Internet is tripping,with the 2 led lights mostly remaining in OFF position,but blinks sometimes and comes back to life.

These, two led lights are :---> "DSL" & "Internet" marker led's remains off(when the BB Internet connection is down)

The "Power" led marker and "LAN" led markers are always in ON position.

I AM FACING THIS PROBLEM INTERMITTENTLY SINCE APRIL 2012 ONWARDS...

My Modem/Router:---> D-Link DSL 2520U,purchased on January 2012.

Please,HELP me Brother.
 

topgear

Super Moderator
Staff member
^^ your phone line working fine ?? if the DSL lamp is unstable/not on then there's some issue may be with the phone line itself.

BTW, use this trick - before turning on the modem just pick up the telephone receiver and hold it for 1 mins and put the receiver back on the phone - now turn on the modem and see whether it works or not.
 

kg11sgbg

Indian Railways - The Vibrant and Moving INDIA
^^ your phone line working fine ?? if the DSL lamp is unstable/not on then there's some issue may be with the phone line itself.

BTW, use this trick - before turning on the modem just pick up the telephone receiver and hold it for 1 mins and put the receiver back on the phone - now turn on the modem and see whether it works or not.

@topgear,You are a true Genious My Friend. Kudos to you.

IT WORKS!!!

I've also bought,a 30Ft. length,Phone line;30Ft. length RJ11 cable with connectors at both ends;Splitter Box(Two -one stand by);2Ft. length RJ11 cable with connector at both ends;LJU(line Jack Unit)(Two Boxes -one stand by).

I just need the line man (BSNL) to change and setup the wires/line.
 

robbinghood

Journeyman
Just finished my limit, close to 7 GB already!

Checked the speed now, its still almost the same!

*www.speedtest.net/result/2002139074.png


Update
: Hey guys, something odd happened, the limit was 6GB but still it gave same speed, now total BW reached 8 GB, now the Speed has decreased!! :p

*www.speedtest.net/result/2007602878.png

My upload speed is faster than download speed now :shock:
 

thetechfreak

Legend Never Ends
@robbinghood Happens with many. Even one of my friends had his speed reduced only after 10 gb. Upload speed thing too, regularly happens to myself :lol:
I get a headache when it happens
 

digik

Journeyman
^^ your SNR Margin and Attenuation values are OK.

@ digik - for this you need to access your modems config page - type 192.168.1.1 in a browser windows and press enter - you will see your modems config page ( welcome page ) - go to statistic/Diagnostic/Summary or look for some other similar options/pages - the SNR and Attenuation values should be there.

SNR = 31 dB upstream, 39.5 dB downstream
Attenuation = 5.5 dB upstream, 0.0.db downstream

Another question : Can speed result provided by speedtest.net be treated as authentic and can be quoted in my correspondences with BSNL?
 

topgear

Super Moderator
Staff member
^^ considering the SNR and Attenuation values you line condition is just excellent.

whether bsnl guys will care about the speedtest result or not depends on them but there's no harm in trying to tell them about the results you are getting from speedtest.net but remember one thing - this results ain't even clse to accurate sometime - telling from my own experience .
 

digik

Journeyman
^^ considering the SNR and Attenuation values you line condition is just excellent.

whether bsnl guys will care about the speedtest result or not depends on them but there's no harm in trying to tell them about the results you are getting from speedtest.net but remember one thing - this results ain't even clse to accurate sometime - telling from my own experience .

Thanks for the reply.

Yes I have the same experience with speedtest.net. While the speedtest results show high speed I find difficult to open web pages.

With Home 500 combo plan I am eligible for 1.2 Mbps speed. How to convince them that I am getting much lower speed?
 

topgear

Super Moderator
Staff member
even I was getting low speed when browsing but called CC, tell them about this and the issue was fixed. So you better call the CC and explain the situation.
 

digik

Journeyman
even I was getting low speed when browsing but called CC, tell them about this and the issue was fixed. So you better call the CC and explain the situation.

In Calcutta the situation is different. My earlier complaint (no link for few hours a day to days together) lodged in Dec 2011 got closed few days back. The local exchange, manual complaint booking doesnot pick the their telephone when called. I visited the exchange but they did nothing. On informing somebody in the higher ups they visited my residence during my absence and told that everything was OK though I faced the same problem after their visit.

Now, a day before the phone was dead though the internet was OK. I lodged a complaint over internet. The phone has got restored but the complaint is still open. So, I am unable to lodge complaint through IVRS. At the same time I cannot contact the exchange and manual complaint booking over phone for their reluctance to attend calls.
 
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