enoonmai said:
Hmm, I am a bit worried now. I registered my Data1 a couple of days back and I am still waiting, but this news of overbilling is turning me stone cold with fear. I definitely dont want a repeat of my dial-up bills. I thought they were not gonna bill anyone for exceeding their download limits until June.
Has anyone downloaded more than their limit and still gotten a bill of 500 for the connection charges? Anyone?
yes, even i had read on their website that they r not going to bill anyone for exceeding download limits till june, but when i called up customer service, they told me that they had not received any such information. i am not having a very good time with this connection, the surfing speeds r slowing down, the customer service doesnt seem to have any technical info whatsoever. i have described my few experiences below:
i had registered my data one connection on 27 jan,2005 and got the connection only on 17 march. and they had given me an user id and password which dint exist at all(i found this out after i messed around with the CPE settings, so i reset to default settings and then entered the user id and password which they had given, the connection dint work at all). i registered a complaint and they got back to me the next day and they asked me to check my id and password,well, it wasnt what i had entered, i got my real id and pass then.
i wanted to play aoe2 online for which ports 6667&1720(more on this in the QnA section), had to be open, so i called them up, they dint have any idea about it at all.
i have another friend near my place who got the connection a few days back and they gave him some manager`s id and password, asking him to call back the next day for his real id & pass. when he did that, they told him to use the manager`s id itself.
so all who r going in for data one, be warned!