Problem with new GPU

Status
Not open for further replies.

Tech_Wiz

Wise Old Owl
40 Deg idle & 65 Deg Load is not exactly High. I wont bother with these temps.

Running Furmark for 5 mins might have broke it. Try RMA as suggested earlier and uninstall Furmark.
 
OP
J

Jripper

Pro/An---tagonist xD
I removed furmark after running it the first time :\

And yes will go to give card to RMA tomorrow but confused where to go.
Neoteric or digicare or digilite??
 

saswat23

Human Spambot
Digicare and Digilite are the same. Its actually Digicare Smartlink. Digicare is actually service centre and Digilite is their own mobo series.
So, ask both Neoteric and Smartlink and take it to the one which promises faster RMA.
 
OP
J

Jripper

Pro/An---tagonist xD
^ Good idea. thanks :)

Just one thing. Is this the information of the neoteric which handles RMA?

Neoteric Infomatique Pvt. Ltd. Dharmatala|Neoteric Infomatique Pvt. Ltd. Kolkata|Neoteric Infomatique Pvt. Ltd. Ratings & Reviews on Sulekha

And also what are the steps to do RMA? As in I go to the centre and give them the card?
What do I receive from them? I heard they are supossed to give RMA and challan number or something??
 
Last edited:

saswat23

Human Spambot
Ask Kolkata guys about address of Neoteric.

Regarding RMA, take the invoice of your card with you. They might not ask for it but still its safe to have it with you. After submiting the card for RMA, they will give a RMA Invoice slip in return. Just keep that RMA Invoice and take it with you when when your card arrives. :wink:
 
OP
J

Jripper

Pro/An---tagonist xD
Well according to this => Welcome to neoteric they only RMA MSI motherboards and notebooks. So most probably will go to digicare. I called M.D computers and even they gave the address of digicare


And thanks for the details :)
 
Last edited:
OP
J

Jripper

Pro/An---tagonist xD
Well I bought the card from arihant. But I called up a guy who works at m.d and told him that my msi gpu has gone kaput and i need the address of the service centre. He told me the address and name of digicare.


Sorry that was a writing error :p corrected. :p
 

topgear

Super Moderator
Staff member
Well according to this => Welcome to neoteric they only RMA MSI motherboards and notebooks. So most probably will go to digicare. I called M.D computers and even they gave the address of digicare

And thanks for the details :)

there's two distributor - find out who is the distributor/Importer of your gfx card - you should find it on the box pack.
 
OP
J

Jripper

Pro/An---tagonist xD
Okay something strange happened today. :O

Earlier when the GPU was connected, whenever I started some gou intensive task the machine shut down and showed "display is entering power saving mode". But today, the GPU is not connected(it is in the box ready for RMA), the same thing just happened twice! :O And this time I did not even do anything graphics intensive.

Cilus told me furmark might have damaged my motherboard, and he asked me to run gpu intensive stuff on the HD 4200 integrated graphics to check. I ran WEI and it completed successfully(earlier it made system shut down with GPU).
But now this is happening. What the hell is wrong?? Is my entire machine gone? :O


@topgear:- the box says it is imported by top notch infotronix. somwhere in velammel,chennai.
 

saswat23

Human Spambot
there's two distributor - find out who is the distributor/Importer of your gfx card - you should find it on the box pack.
What if the card is distributed by Netoeric and OP gives it to Digicare? Will they refuse to RMA it?

Okay something strange happened today. :O

Earlier when the GPU was connected, whenever I started some gou intensive task the machine shut down and showed "display is entering power saving mode". But today, the GPU is not connected(it is in the box ready for RMA), the same thing just happened twice! :O And this time I did not even do anything graphics intensive.

Cilus told me furmark might have damaged my motherboard, and he asked me to run gpu intensive stuff on the HD 4200 integrated graphics to check. I ran WEI and it completed successfully(earlier it made system shut down with GPU).
But now this is happening. What the hell is wrong?? Is my entire machine gone? :O


@topgear:- the box says it is imported by top notch infotronix. somwhere in velammel,chennai.
It seems your board has gone kaput too. RMA it if its in warranty.

Topnotch Infotronix is the distributor of Zebronics and MSI. So, I think you need to RMA with Digicare?
 
OP
J

Jripper

Pro/An---tagonist xD
Oh hell. I am currently compressing some 10 gb to see if if the board shuts down when doing stuff that draws power. its running fine now.

Any chance it might be the psu??
 
OP
J

Jripper

Pro/An---tagonist xD
The pc is working fine now again. Any thing I can do to see if motherboard is gone or not?

I mean is there any way to check whether there is any problem with the motherboard or not?
 
OP
J

Jripper

Pro/An---tagonist xD
Sighs..okay.. I hate myself for running furmark now without asking. It will be a nightmare if I have to buy a new motherboard now.

BTW how can you tell that the power supply is okay? I just want to be sure that it hasn't gone kaput along with everything else.
 

skeletor

Chosen of the Omnissiah
I doubt there is any problem with the motherboard.

But if you want to check:

Start off with reverting to motherboard's failsafe defaults. Which will also mean reverting back to Athlon II X3 435 state. Since you're using a core unlocked processor.

Check if the system is stable. Also check with your HD 6850 again.

Try everything and troubleshoot.
 
OP
J

Jripper

Pro/An---tagonist xD
^ I just checked the HD 6850 at my brothers pc just 1 hour ago. Its not working.

I reverted to X3 435 when the problems started. System was running fine. I am worried why the same thing happened tonight twice even when my GPU was not connected(it was in the box). Thats why I want to know for sure whether my mobo and psu are safe or not.

And system is running fine now. Compressed 10gb of data with 10 chrome tabs open and 3 media players open. Machine did not shut down. Anything else I can try?
 
Status
Not open for further replies.
Top Bottom