i am feeling extremely sorry to say to u that ur services have not been any customer efficient to me. I reuested a redemption of my point with ice age vcd 2002, on the 1st of april,and even a letter was sent by digit team approving my request,but no such move was made, and till now i have not recieved anything,not even an e-mail denying my request and submitting me a proper reason.Your site gurantees of delivery within 4 weeks of time but i havent seen any such action from ur side.Iam an interactive member of digit for so long but now i feel frustrated of your services. Please prove your worth and at least make me a reply to my problem at the earliest.
Here is the copy of letter that i received from your team members on the 1st of april after making my request for redemption of my points.
Dear Digit Patron,
Thank you for redeeming your gift from the Digit Patron Program. You have chosen to redeem the following Gift Ice Age VCD (2002)
Your Login Name :firstname.lastname@example.org
An email has also been sent to the administrator of Digit Patron program requesting an approval for the gift. You will be shortly receiving an email confirming the request.
hey digit patron help... once again i m unable to post my 16-digit points in this month i.e. May 2006, even though i enter perfect 16-digit code on the said site i.e. www.thinkdigit.com/digitpatron .. like previous 2 month back, i still not able to get points in the month of March 2006, what happen ?? what is the use of all those lost points worth 40 points, i am subcriber, i had used to enter it every month now and then.... i am waiting for some good interesting gifts, etc. but see now what is the use of those point which i have not able to enter it .. it say it is error in enter the same. even login id is fine .. even i mail about this problem long back, no one seem response. no one reply either.. what is the use of your customre care???
thinking about digit for 8 days and still counting... yeah... waiting still to get my copy... why don't you dispatch the copies by the end of the previous month rather than beginning of current month...