UPS or PSU problem?

[saswat23]

I am not looking for APC. Its very costly and way over my budget.
I am looking for V-GUARD and Numeric 800VA.

 

[harshilsharma63]

My APC ups was not giving backup, first it gave 20mins but now 5 mins

Today when APC service man came to my house, opened up the ups, he took out a multimeter and connected computer to ups and the multimeter to battery and noted voltage reading.
First it was at 12.6V for 5 mins and thenfalled down To 11...10...9.5...9v And pc shutdowned
He said bad battery but I bought the ups 1 month ago only!!!
Just posted to tell you how to test ups battery

My APC 600VA currently gives >30 mins. of battery backup.

 

[kARTechnology]

My APC 600VA currently gives >30 mins. of battery backup.

Today My battery failed again, see the apc rma post

 

[saswat23]

Again!
That's not expected from APC.
Or is there any electricity problem in your area.

Again!
That's not expected from APC.
Or is there any electricity problem in your area.

 

[kARTechnology]

Again!
That's not expected from APC.
Or is there any electricity problem in your area.

Again!
That's not expected from APC.
Or is there any electricity problem in your area.

Nope,
My remaining all numeric and crap umax working perfectly, using numeric 600va plus and gives me 23mins

 

[saswat23]

So, the unit you are using might be a defective one. This time as 'em to replace the whole UPS with a new one.

 

[kARTechnology]

So, the unit you are using might be a defective one. This time as 'em to replace the whole UPS with a new one.

If they give me a refurbished one should I accept?

 

[saswat23]

IMO you shouldn't. You have bought it just a month or two ago. So, you must demand for a new one.

 

[kARTechnology]

IMO you shouldn't. You have bought it just a month or two ago. So, you must demand for a new one.

Thanks today got 4mins only, will eat that chatperson today when power comes back

Whatever I say "I apologise for the inconvenience caused ** again"
"I deeply regret the inconvenience caused"

ahhhhhhhh!!!!

 

[saswat23]

Dont listen to him. Just force him to give a new replacement.

 

[kARTechnology]

Dont listen to him. Just force him to give a new replacement.

chatting with those stupids
apc: I am sorry to inform that you will be not getting a new unit as replacement , as per policy a new unit will be replaced if at all problem occurs with in a month of purchase.
me: yes I reported the problem within ONE MONTH, RIGHT? THAT THE UPS IS NOT GIVING BACKUP
apc: Please stay online.

edit: will never buy apc again


apc: Thanks for being online.
apc: I have forwarded the details to the service team regarding the same, first let our engineer visits your location and find out the problem.
me: how many days???
me: Yes. Update the same.
apc: We will arrange an engineer within 4 working days to inspect the unit.
Your session has ended. You may now close this window.

 

[saswat23]

So, they agreed to replace your UPS na??

And I dont find On-Site warranty any good in such a situation.

 

[kARTechnology]

So, they agreed to replace your UPS na??

And I dont find On-Site warranty any good in such a situation.

who knows, they said first a man will come and check and then say weather refurbished or new :eeksign:
it is injustice, i reported the problem within one month itself

 

[saswat23]

You should post this matter in the RMA section too. May be you can get some help.
Also contact APC via e-mail regarding this issue.

 

[kARTechnology]

ok so you got the v-guard but the problem still persists...so nwhy did u get belkin surge protector??

 

[karun.rathod24@gmail.com]

Personally I recommended APC Brand UPS is best and given warranty also... Have a look at the list of APC UPS products at *www.apc.com . I hope your will get best one