the HP dv6-6017tx, 6121tx, 6140tx and dv6-6165tx thread

amargawade90

Fall In Love With HP 6165
whats POP??

Proof Of Purchase - Bill !!!

Please Help me , mate !!

Common Guys...Please Help Me !!! I needs urgent Help...Any user of 6165tx Please share his PoP, so i can also claimed the ONSITE Warrenty!!

Still No Help From 6165 Users.......Please Send me PoP , so i can also get same benifit which ur getting !!
 
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pranav0091

I am not an Owl
^
Actually, they do look for serial numbers on the laptops.
If the bill contains any such details, then you wont be able to fool them.
 

amargawade90

Fall In Love With HP 6165
Today , i first call to 18004254999 and tell them my warrenty issue , CARE wala said HP Laptop have 1 year ONSITE warrenty...for complaing call on " 1800 11 2267".
then I Contact 1800112267 for regarding warrenty issue......But They said that According To My Laptop Serial Number i having OFFSITE warrenty !! They can not do anything !!
 

pranav0091

I am not an Owl
Call up the first number and tell them you need a engineer to visit you.
They usually oblige straightaway after making sure you do have a genuine problem that needs tech support.
 

amargawade90

Fall In Love With HP 6165
Call up the first number and tell them you need a engineer to visit you.
They usually oblige straightaway after making sure you do have a genuine problem that needs tech support.

They Even Can not send any Eng. to My Home.......as I'm having OFFSITE warrenty !!
I Must Go to service center , if any problem comes to my laptop !! Anyways...

Can Anyone tell me , From Last week one DRive is showing "Computer" - "HP_TOOLS" ....Whats The use of this ?? How to Hide it again ??
*img521.imageshack.us/img521/5444/snap1at.png
 

pranav0091

I am not an Owl
If the guy says you ave onsite warranty, then ask him to send a tech guy, that's what I meant. Dont tell them what type of support you have. Always assume that you have onsite support and talk accordingly...

Thats just the HP recovery tools. Thin its a backup copy of the BIOS. I deleted mine when I found it.

To hide it right click on My computer > Manage
Then select Disk management from the left pane in the window that opens.
Then right click on the drive > Change drive letter and paths
Then remove any letters from the box that appears. That should do it.
 

amargawade90

Fall In Love With HP 6165
If the guy says you ave onsite warranty, then ask him to send a tech guy, that's what I meant. Dont tell them what type of support you have. Always assume that you have onsite support and talk accordingly...

Thats just the HP recovery tools. Thin its a backup copy of the BIOS. I deleted mine when I found it.

To hide it right click on My computer > Manage
Then select Disk management from the left pane in the window that opens.
Then right click on the drive > Change drive letter and paths
Then remove any letters from the box that appears. That should do it.
Ok.i got It !!
Will have some problem , if i removed ??
 

pranav0091

I am not an Owl
Not really. As long as you have a suitable windows disk (of the type that your lap came with) with you, No. Its all you really need (and the drivers of course)
 

amargawade90

Fall In Love With HP 6165
Finally , Today I Bought +2 Years Extended warrenty at 5500Rs.
And About Standard Warrenty Problem , Dealer Tells , If U Haves any problem( with accidental cover )I can go to their shop and they will Do further action!!
 

saajan4

Broken In
guys! help me plz!
Since i purchased my 6165tx on 16th april 2012 im facing a lot of problems like the laptop is working too slow. i read the previous posts and users suggested to format c drive.....so i should format through recovery disc or clean format through other win 7 disc?? if i install clean windows then wot abt the hp softwares,graphic card softwares,drivers,etc????
where will i get those???

HELP PLZZZZZ..
 

rider

as Kratos
guys! help me plz!
Since i purchased my 6165tx on 16th april 2012 im facing a lot of problems like the laptop is working too slow. i read the previous posts and users suggested to format c drive.....so i should format through recovery disc or clean format through other win 7 disc?? if i install clean windows then wot abt the hp softwares,graphic card softwares,drivers,etc????
where will i get those???

HELP PLZZZZZ..

It seems to be problem of windows OS, may be some virus or program made the OS slow. Backup your data from C drive and use recovery discs to fix.

It's better to to call hp service engineer for help.
 

amargawade90

Fall In Love With HP 6165
After Purchasing Warrenty Today , My Status gets updated , Now as show as below ::

Warranty type: HP Care Pack
Service type: 3 Day, 9x5, Onsite Support, 3 year

Service type: HWM Onsite
Status: Active
Start date: Apr 25, 2012
End date: Apr 24, 2015
Service level: No Specified Restoration Time
Third Coverage Day
No Specified Repair Time
No Limitation
No Special Coverage
Standard
Standard Material Handling
Not Applicable
Country Coverage
Next available tech resource
Next available tech resource
Standard
Std office hrs std office days
Deliverables: Onsite Support
Material
HW Problem Diagnosis

-----------------------------------------------------------------------------
BElow Above Status ,
Its Showing this too !!! ::

Warranty type: Base Warranty
Service type: Wty: HP HW Maintenance Offsite Support
Status: Active
Start date: Apr 25, 2012
End date: Apr 24, 2013
Service level: Std Office Hrs Std Office Days
Standard Parts Logistics
Standard Material Handling
Global Coverage
Std Office Hrs Std Office Days
Customer Pickup at RepairCtr
Customer delivers to RepairCtr
Std Turn-Around
No Usage Limitation
Deliverables: Offsite Support & Materials
Hardware Problem Diagnosis

Service type: Wty: HP Support for Initial Setup
Status: Active
Start date: Apr 25, 2012
End date: Jul 23, 2012
Service level: NextAvail TechResource Remote
Std Office Hrs Std Office Days
Unlimited Named Callers
2 Hr Remote Response
Deliverables: Initial Setup Assistance

----------------------------------------------------------

After Comapring mY Onsite warrenty to "samudragupta" warrenty , I just Found One Difference , it is Mine is on 3rd day COverage , where "samudragupta" haves Next day Coverage !!
 
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pranav0091

I am not an Owl
After Purchasing Warrenty Today , My Status gets updated , Now as show as below ::

Warranty type: HP Care Pack
Service type: 3 Day, 9x5, Onsite Support, 3 year

Service type: HWM Onsite
Status: Active
Start date: Apr 25, 2012
End date: Apr 24, 2015
Service level: No Specified Restoration Time
Third Coverage Day
No Specified Repair Time
No Limitation
No Special Coverage
Standard
Standard Material Handling
Not Applicable
Country Coverage
Next available tech resource
Next available tech resource
Standard
Std office hrs std office days
Deliverables: Onsite Support
Material
HW Problem Diagnosis

-----------------------------------------------------------------------------
BElow Above Status ,
Its Showing this too !!! ::

Warranty type: Base Warranty
Service type: Wty: HP HW Maintenance Offsite Support
Status: Active
Start date: Apr 25, 2012
End date: Apr 24, 2013
Service level: Std Office Hrs Std Office Days
Standard Parts Logistics
Standard Material Handling
Global Coverage
Std Office Hrs Std Office Days
Customer Pickup at RepairCtr
Customer delivers to RepairCtr
Std Turn-Around
No Usage Limitation
Deliverables: Offsite Support & Materials
Hardware Problem Diagnosis

Service type: Wty: HP Support for Initial Setup
Status: Active
Start date: Apr 25, 2012
End date: Jul 23, 2012
Service level: NextAvail TechResource Remote
Std Office Hrs Std Office Days
Unlimited Named Callers
2 Hr Remote Response
Deliverables: Initial Setup Assistance

----------------------------------------------------------

After Comapring mY Onsite warrenty to "samudragupta" warrenty , I just Found One Difference , it is Mine is on 3rd day COverage , where "samudragupta" haves Next day Coverage !!

Doesnt matter that much buddy, Onsite is onsite. Even though mine (dv4 not dv6) says onsite next day, i got it only after a week. I wasnt in a hurry though. They asked me if a week later was fine, I said yes.
 

samudragupta

Youngling
Doesnt matter that much buddy, Onsite is onsite. Even though mine (dv4 not dv6) says onsite next day, i got it only after a week. I wasnt in a hurry though. They asked me if a week later was fine, I said yes.

However, next business day onsite support is something they are legally obliged to provide as per the terms and conditions...
 

rider

as Kratos
Samsung does not have GDDR5 version of 650M , Also they do not have Full HD ..! :-?

Samsung laptop is a complete VFM, don't expect hp dv6 with GDDR5 and 1080p screen under 75k.
Samsung has incredible 900p LED screen with 300 nit luminescence and JBL speakers with sub-woofer.
 

soumyaxyz

Broken In
Samsung laptop is a complete VFM, don't expect hp dv6 with GDDR5 and 1080p screen under 75k.
Samsung has incredible 900p LED screen with 300 nit luminescence and JBL speakers with sub-woofer.

yes at the moment Samsung Series 5 NP550P is the best in this class
a frnd jst bought 1 a week back for around 56.5k and its really awesome.
The screen and the speaker are really something ! wud have lovd in my 6165tx
 

sasha007

Broken In
yes at the moment Samsung Series 5 NP550P is the best in this class
a frnd jst bought 1 a week back for around 56.5k and its really awesome.
The screen and the speaker are really something ! wud have lovd in my 6165tx

I wud b ready to buy dv6 @ 75k with gddr5 . If only they launch it in India first :twisted:
 
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