the HP dv6-6017tx, 6121tx, 6140tx and dv6-6165tx thread

amargawade90

Fall In Love With HP 6165
Can Any One TEll Me , If I Extend The Warrenty for 2 years with Accidental Cover , Is Accidental COver is For 1 Year or 2 Years ??is The Accidetnal Cover is worth for ( ~2000rs )??
Just Weeks Before I Bought "Microsoft Wireless Desktop 2000 Wireless Keyboard " , Its Just Amazing Mann!!
 
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rider

as Kratos
*img690.imageshack.us/img690/6465/18706498.png

Weather is awesome outside due to rainy season, it also affect the temperatures of my laptop :-D
 

rohit3221

Broken In
HP IS JOKING WITH ME..
I purchased dv6-6121tx last year (november) from flipkart, and upgraded to the 2yr care pack.
The first 2 months my temps were:
Idle :~35-40 deg
Hardcore Gaming: ~78-82 deg
I live in an area where there's a lot of dust floating around, So my temps started rising a lil bit.
Once the temps crossed 90 deg, I thought it's time to test the HP onsite service.
The engg visited my home (He was from sysnet), He replaced the thermal module(fan), but when he was assembling the lappy back, he broke one of the locks of the base enclosure (The grey round corner on top left side of the base)
I noticed it a few weeks later, and called customer care, fortunately, they agreed to replace the base enclosure. (This time the engg was from Intarvo)

A few days ago my temps started rising again, so I called the cust care, they ordered a new thermal part, but this time, wrong part was ordered, when the engg came to my home, he tried to install the new fan, but it simply won't fit.
So he says he'll have to reorder the correct part. A few days later he visits my site again, and guess what, HP SENT THE WRONG PART AGAIN.

Guys it happened 4 times in a row...yes 4 TIMES the wrong thermal module has been delivered....My laptop's fan isn't spinning at all since 22 June, 2012 (ERROR 90B, some of you must be aware of it).
Finally the engg took a snap of the part installed in my laptop and sent it to HP. and now I am waiting for the replacement of thermal module. The engg is expected to arrive on 10th July.

On the brighter side, even when the fan isn't spinning at ALL, my laptop hasn't shut down even once :) even while gaming (BF3, GTA 4) :D. The max temp recorded while gaming at 0% fan activity is 95 deg (TjMax=100deg)
 

rider

as Kratos
Please don't use your laptop if the fan is not moving, it can damage your laptop specially CPU and GPU. And it's kinda weird problem I ever read, always ask about engineer experience before he came. I only allow a experienced engineer to touch, there any many noob engineers are nowadays in intarvo tech who are kinda trainee.
 

rohit3221

Broken In
Please don't use your laptop if the fan is not moving, it can damage your laptop specially CPU and GPU. And it's kinda weird problem I ever read, always ask about engineer experience before he came. I only allow a experienced engineer to touch, there any many noob engineers are nowadays in intarvo tech who are kinda trainee.

Hmm, I am not using my laptop for heavy computing these days due to the same reason, but still I have to use my lappy. I am keeping it on Intel graphics, Hp recommended power plan and the temps are around 55-60 deg...and restraining myself from gaming :p
 

dashing.sujay

Moving
Staff member
I calibrate the battery 0%-100% per week(or in 2-weeks sometimes).

This is not caliberation of your battery, rather it eats the life your battery. NEVER suck battery to 0%. Keep it in normal range of 20-90, it will be fine.

But What About HP Softwares ?? ( On webisite , We can download SOftwares But All OutDated Now and After Installing again we needs to Update it)
So what You Thinks ?? Is 300 is waste ?? SHould i Cancle Order... ( when courior comapny call back me)


Or Can order at HP Chat Support Too...

If you can download the "updated" HP softwares you want to install, then you can do this by slipstreaming. Search for it if you don't know how to do it. Still I would recommend you to go normal way and install them after fresh format. If you use HP recovery CD, it will install many bloatwares too, so you've to compromise either way.
 

amargawade90

Fall In Love With HP 6165
accidental cover costs 1500 more, better to talk about your dealer and hp customer care. I always call hp cc they response in a minute, there is no problem.
bUT is the accidental cover is for 1 year or for 2 years ??( if i bought 2 years Onsite warrenty)
 

rider

as Kratos
bUT is the accidental cover is for 1 year or for 2 years ??( if i bought 2 years Onsite warrenty)

You should ask complete info from your dealer from you bought. If you bought after 90 days of purchase the 5400 + 1500 warranty gives you will get one year complete warranty included accidental cover. Go to hp website and check your warranty status.
 

samudragupta

Youngling
Can you please confirm about the accidental thing??Because Rs.6300 was just for 2yrs Hardware warranty extension(you get a total of 3 yr warranty+1st year ADP) as far as I know.
Have a look here:-
*h20565.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1341595029529.876444892.492883150



Last year I got these DVDs from hp..It was delivered free of cost.No courier charges.2 were of Win 7,while one was of drivers and apps.
Bro i just checked it online and this is the information:
Warranty type: HP Care Pack
Service type: Next Business Day Onsite, HW Support, 3

Service type: HWM Onsite
Status: Active
Start date: 15 Apr, 2012
End date: 14 Apr, 2015
Service level: No Specified Restoration Time
Next Coverage Day
No Specified Repair Time
No Limitation
No Special Coverage
Standard
Standard Material Handling
Standard Configuration
Country Coverage
Next available tech resource
Next available tech resource
Standard
Std office hrs std office days
Deliverables: Onsite Support
Material
HW Problem Diagnosis
 

amargawade90

Fall In Love With HP 6165
Why HP Gives me "OFFSITE " standard Warrenty ( Which Also Showing Wrong , I Bought LAptop just 2 months ago and Warrenty is expring on Next Month !!! )??? Where Most Of us Having Onsite Warrenty...

Warranty type: Base Warranty
Service type: Wty: HP HW Maintenance Offsite Support
Status: Active
Start date: 12 Aug, 2011
End date: 11 Aug, 2012
Service level: Std Office Hrs Std Office Days
Standard Parts Logistics
Standard Material Handling
Global Coverage
Std Office Hrs Std Office Days
Customer Pickup at RepairCtr
Customer delivers to RepairCtr
Std Turn-Around
No Usage Limitation
Deliverables: Offsite Support & Materials
Hardware Problem Diagnosis

Service type: Wty: HP Support for Initial Setup
Status: Expired
Start date: 12 Aug, 2011
End date: 9 Nov, 2011
Service level: NextAvail TechResource Remote
Std Office Hrs Std Office Days
Unlimited Named Callers
2 Hr Remote Response
Deliverables: Initial Setup Assistance
 

rider

as Kratos
Tell this to your dearler from where you purchased warranty. i think he didn't updated or may be cheated you.
 

Prongs298

In the zone
guys as the temps are going down i decided to overclock the beast (but the exact reason was the arrival of gt 650m in the new laptops). now what i have is a 800/900 (core/mem) at max temps of 89 'C. i know its safe but was reading something about undervolting and overvolting the 6750 and 6770 in notebookreview forums and also some mac forum. can someone guide me in undervolting but still running at reasonable speeds? will it decrease the temps when the 6770m is not oc'ed and running below the default 725/850 ?
 
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