repeated reboot. help troubleshooting the problem.

OP
coderunknown

coderunknown

Retired Forum Mod
yup. undervolted.


thanks :razz:

You can use the PATA HDD using a external 3.5 inch IDE casing costing around ~400 bucks and same can be done with DVD RW drive as using a 5.25 inch External IDE casing costing around ~500 bucks ;-)

will try to exchange the HDD with a friend instead as i need it as internal ;-) will check for the dvd casing though.

but today again same problem started. pc reboots while loading windows. can't repair as i don't have any sata drive except my boot drive. yesterday pc was getting stuck a lot & virus scan was slow too. maybe this time its the HDD :-(
 
OP
coderunknown

coderunknown

Retired Forum Mod
thanks but old HDD can't be used as its pata & new motherboard doesn't have any PATA port :-(

shook the hdd few times & banged once as TG said doing this should solve hdd platter getting stuck but sound has increased since.

post a screenshot of your HDD S.M.A.R.T values using software like crystaldiskinfo just to be on safe side.

pc can't boot past windows. will take drive to a friends place & check there.
 

dashing.sujay

Moving
Staff member
thanks but old HDD can't be used as its pata & new motherboard doesn't have any PATA port :-(

shook the hdd few times & banged once as TG said doing this should solve hdd platter getting stuck but sound has increased since.



pc can't boot past windows. will take drive to a friends place & check there.

Can you see it now?
 

topgear

Super Moderator
Staff member
thanks but old HDD can't be used as its pata & new motherboard doesn't have any PATA port :-(

shook the hdd few times & banged once as TG said doing this should solve hdd platter getting stuck but sound has increased since.

pc can't boot past windows. will take drive to a friends place & check there.

This trick is useful for HDDs which are not used for ling but 2-3 times this worked on some semi new HDDs as well.

Third party HDD tools are good but are not always accurate and most of them requires you to boot into windows.

Download HDD diagnostic tool from your HDD manufacturer website, create a bootable CD and check the HDD with that - it's the most effective and accurate way to test HDDs.
 
OP
coderunknown

coderunknown

Retired Forum Mod
Can you see it now?

shows in bios but then problem starts.

This trick is useful for HDDs which are not used for ling but 2-3 times this worked on some semi new HDDs as well.

Third party HDD tools are good but are not always accurate and most of them requires you to boot into windows.

Download HDD diagnostic tool from your HDD manufacturer website, create a bootable CD and check the HDD with that - it's the most effective and accurate way to test HDDs.

my friend too said to do the same. i banged the HDD once. first time it booted & then restarted in 5min. next time banged 4-5 times & now its fully dead.

Seems like a failing HDD.

not failing. failed :cry:

applied for RMA & did a print of the RMA form. do i need to wrap the HDD in anti-static package only or in cardboard package too?
 

topgear

Super Moderator
Staff member
shows in bios but then problem starts.

my friend too said to do the same. i banged the HDD once. first time it booted & then restarted in 5min. next time banged 4-5 times & now its fully dead.

applied for RMA & did a print of the RMA form. do i need to wrap the HDD in anti-static package only or in cardboard package too?

who is the manufacturer of your HDD ?? I guess it's WD and if yes is it some green model HDD ??
 

dashing.sujay

Moving
Staff member
thanks but old HDD can't be used as its pata & new motherboard doesn't have any PATA port :-(

shook the hdd few times & banged once as TG said doing this should solve hdd platter getting stuck but sound has increased since.



pc can't boot past windows. will take drive to a friends place & check there.

Can you see it now?

shows in bios but then problem starts.

I meant, "increasing noise" pretty confirms that HDD is already failing. :duh2:
 

topgear

Super Moderator
Staff member
yes. western digital green 500Gb. order blue from smc but they sent me this.

As I've guessed - WD green series drives must have some issues - most of the time the green drives are going for a spin.
 
OP
coderunknown

coderunknown

Retired Forum Mod
i borrowed a friend's sata hard drive & dvd writer. it worked fine initially. installed windows on the HDD. but while installing a few softwares (installed 2 software at the same time) pc restarted. this happened 2 times & now PC just fail to start i.e. display won't come. after changing slot & cleaning ram's contact display comes but it immediately restarts at time. even before i can get a view of bios. but after restart there won't be any display.

i have tried 1 stick, both stick on different slot. with & without the GPU. even without the hard drive at times but same result. i'll try to test ram on someone else PC as i don't have memtest disc with me currently.

its most likely a faulty ram. else need to take it to a computer shop & let them diagnose the problem.
 

The Sorcerer

oh wow...Xenforo!!!
i don't have any surge protector.
Irrelevant with the issue, but you should have 1 no questions asked.

Did you try booting without the card? With single memory stick at a time? Reset CMOS battery??? I really don't trust those 4 pin to 6 pin converters. I wonder if people who suggest FSP 400w check if the board has 4 pin or 6 pin. You can try to reseat them if you want to. I usually tell people to stick with FSP 500w mostly because it has all the needed connectors and its good enough.
 
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OP
coderunknown

coderunknown

Retired Forum Mod
Irrelevant with the issue, but you should have 1 no questions asked.

i'll get one as soon as this restart problem is over.

Did you try booting without the card? With single memory stick at a time? Reset CMOS battery???

yes tried that many times. & even currently testing pc without GPU & 1 ram at a time. cleared cmos by shorting the CLR_CMOS pins. but no display. before display used to come or just a flash of bios. now not even that.

I really don't trust those 4 pin to 6 pin converters. I wonder if people who suggest FSP 400w check if the board has 4 pin or 6 pin. You can try to reseat them if you want to. I usually tell people to stick with FSP 500w mostly because it has all the needed connectors and its good enough.

its not a converter. its an extension for the 4pin EPS cable. as my cabby has bottom mounted PSU & the cable is half the length.

Update: ran memtest & even before 1st pass can be complete, pc reboots in case of 1st stick. once reboot occurs there won't be any display. i mean it won't boot to bios but just a blank screen as it happens in case of loose ram.

is this an indication of faulty ram? but till mem test ran, not a single error showed up. 2nd stick passed 1 loop without any error.
 

topgear

Super Moderator
Staff member
Most probably the 1st stick is faulty and that's why it was not even able to complete a single test pass - if you have any doubts check it using your friend's pc.

Try running the pc with only the 2nd ram stick installed ( the one which passed mem test ) and see if it fixes the reboot issue or not.
 

thetechfreak

Legend Never Ends
Today me and Sam did a bit of RAM testing(Corsair) on my motherboard Asus M478LT-MLE
Strange enough it seemed his RAM is fine. Was able to run my PC for about 2 hours with no restarts.
Ran a couple of races in Dirt 3, did some indie gaming, copied things from a external hard drive and everything went fine without any hick up. Strange, eh?
 
OP
coderunknown

coderunknown

Retired Forum Mod
@karan, your ram are not working. i mean same result. no display. acc to Sorcerer, it can be compatibility of ram. i'll try a different video cable.

i have tested 2 stick, 1 stick, 1 stick on a different slot. with & without GPU. no use. another faulty motherboard? or bad PSU? can psu cause no display. 1 thing i noticed is with techfreak's ram my cpu fan run at full speed while with my ram fan runs at half the speed.
 
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