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kg11sgbg

Indian Railways - The Vibrant and Moving INDIA
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As per UNLIMITED Plan for Kolkata Circle only. 15th April-2018 onwards....

I am under the PRIME+ Plan :bananana::chillpill::doublethumb::grin:
 

bssunilreddy

Chosen of the Omnissiah
Hathway 50MBPS unlimited is trash
After 20GB the speed gets limited to 2 MBPS.
There is no unlimited plans by Hathway.
They are just cheating customers.
Its not like Excitel which offers pure downloads with out FUP.
Have a look at this speedtest result taken just now:
 

whitestar_999

Super Moderator
Staff member
Hathway 50MBPS unlimited is trash
After 20GB the speed gets limited to 2 MBPS.
There is no unlimited plans by Hathway.
They are just cheating customers.
Its not like Excitel which offers pure downloads with out FUP.
Have a look at this speedtest result taken just now:
Contact your local hathway person who handled paper work of installation,usual practice of hathway is that by default they don't provide usual high speeds post FUP unless you ask for it.My friend in NCR used to call local hathway person to get 500gb data twice a month after FUP.Check in your hathway account page to confirm that they have "credited extra data" post FUP.
 

bssunilreddy

Chosen of the Omnissiah
Contact your local hathway person who handled paper work of installation,usual practice of hathway is that by default they don't provide usual high speeds post FUP unless you ask for it.My friend in NCR used to call local hathway person to get 500gb data twice a month after FUP.Check in your hathway account page to confirm that they have "credited extra data" post FUP.
Have a look at my account once.

Never have I experienced such down time or FUP limit while using Excitel Broadband even it was running 24x365 continuously.

When I called the Hathway CC they are saying it's a binding issue which means since the modem is running for the past 24hours it's speed got reduced.

They are just giving stupid excuses.
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Sent from my Smartron SRT KT5524 using Tapatalk
 

whitestar_999

Super Moderator
Staff member
Strange,may be they changed things because my friend told me he got "FUP speed of 2mbps" clearly mentioned in plan details.Try rebooting the modem or turning it on after 1-2 minutes to see if it gets your speeds back.

edit:that account page seems to be from app or is it their website(maybe website on desktop/laptop gives more details/options).
 

bssunilreddy

Chosen of the Omnissiah
Strange,may be they changed things because my friend told me he got "FUP speed of 2mbps" clearly mentioned in plan details.Try rebooting the modem or turning it on after 1-2 minutes to see if it gets your speeds back.

edit:that account page seems to be from app or is it their website(maybe website on desktop/laptop gives more details/options).
No, its the same plan on normal website also.
Now they have again bumped the speed to 50MBPS again.
These guys are throttling the speeds.

But EXCITEL never did such a thing and their service was also very prompt.
 

bssunilreddy

Chosen of the Omnissiah
Though it is showing 50Mbps speed in speedtest, its actually downloading at 2Mbps only.
Why such scam techniques employed by Hathway?
Aren't they actually cheating customers and there by losing customer base.
 

bssunilreddy

Chosen of the Omnissiah
Strange,may be they changed things because my friend told me he got "FUP speed of 2mbps" clearly mentioned in plan details.Try rebooting the modem or turning it on after 1-2 minutes to see if it gets your speeds back.

edit:that account page seems to be from app or is it their website(maybe website on desktop/laptop gives more details/options).
Just now I spoke with Hathway CC and they are saying "As per TRAI rules, 20GB per day is given on 50Mbps plan and the speed gets reduced to 2Mbps later on.
Before they were giving me the new connection never they revealed me these FUP limits.
This is plain cheating.
 

SaiyanGoku

kamehameha!!
Just now I spoke with Hathway CC and they are saying "As per TRAI rules, 20GB per day is given on 50Mbps plan and the speed gets reduced to 2Mbps later on.
Before they were giving me the new connection never they revealed me these FUP limits.
This is plain cheating.
TRAI has never set FUP limits or policies. It only has defined minimum speeds for an internet connection to be categorised as Broadband. Anti-consumer FUP policies exist because of Chortel.
 

kg11sgbg

Indian Railways - The Vibrant and Moving INDIA
Looks like all area didn't get the same speed yet - I'm still under old speed :-x:x
Great news for Alliance BB user.

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But @dissel ,brother are you under Kolkata jurisdiction of ALLIANCE BB?
Or are you under the jurisdiction of Rest of Bengal?
Area differs,Plans also differs.
 

whitestar_999

Super Moderator
Staff member
^^Make sure to check using lan & not wifi.Also speeds above 50mbps require proper infrastructure(aka cable quality,switches etc) so 80mbps speeds may not be technically possible in all areas under coverage.
 
OP
ithehappy

ithehappy

Human Spambot
I'm under Kolkata Plan PRIME+ , Actual location is Barrackpore.
Now it is 54.83 Mbps no where near promised 80Mbps plan.

This speedtest website speed checking is pretty meaningless really. I am on the Alliance's Starter plan and speedtest website always shows like 50 mbps and upload of 9 mbps, but in reality that 50 mbps is only really utilised for downloading recently released torrents, Google services and so on. Norman surfing even on Indian websites doesn't give anywhere near that speed, still feels like my old BSNL 2 mbps speed. Really would like to go back to slow 8/10 mbps, where the speed is actually THAT.
 

dissel

Cyborg Agent
^^Make sure to check using lan & not wifi.Also speeds above 50mbps require proper infrastructure(aka cable quality,switches etc) so 80mbps speeds may not be technically possible in all areas under coverage.

Thanks for the reply, I wanted to ask for a long time but keep forgetting, Lan Cable provided for the connection which only presents 4 wire (Orange, Orange-White, Green & Green-White) Is this normal? This cable is exceptionally thin comparing any Lan Cable and only got 4 wires

Picture of the same below

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lutenic

Broken In
Hathway 50MBPS unlimited is trash
After 20GB the speed gets limited to 2 MBPS.
There is no unlimited plans by Hathway.
They are just cheating customers.
Its not like Excitel which offers pure downloads with out FUP.
Have a look at this speedtest result taken just now:


Here in Noida, i am getting 1000GB per month with Hathway on 50 Mbps. 1440p videos works charm in Youtube, no buffering issue. Got renewed the plan yesterday for 5310 for 6 months pack + 2 extra months (8 in total)
 
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