** Post all your BSNL Broadband Related Queries Here **

Ishu Gupta

Ishu Gupta

Manchester United
There has to be one. Look blow the router. It might be a hole.
Reset Switch in Nokia Siemens Modem !!!
Hi friends I have found that most people have not been able to locate the reset switch in these new bsnl modems like SL2_141 ........ well its on the bottom side ..... left most close the the led's there is a "O" hole apart from the Square ones ...I hope u all will be able to find it out ......
Click to expand...
 
R2K

R2K

In the Zone
I'm thinking about cancelling my BSNL broadband connection at home.
What is the procedure to cancel or discontinue my present bsnl broadband conn. And how long does it take.
 
eagle_y2j

eagle_y2j

Youngling
R2K said:
I'm thinking about cancelling my BSNL broadband connection at home.
What is the procedure to cancel or discontinue my present bsnl broadband conn. And how long does it take.
Click to expand...

Go to online portal of BSNL Acc management and choose surrender connection
 
thetechfreak

thetechfreak

Legend Never Ends
Guys, how is this speed possible on 256 Kbps conncection?
3.6 MBPS Speed?
I used Steam to download and left it whole night, and in morning I saw this.
*i.imgur.com/NR5no.jpg
 
Skud

Skud

Super Moderator
Staff member
Why bother? May be BSNL is experimenting and has given you a time limited free lunch. ;)
 
anandharaja

anandharaja

In the zone
Recently i faced serious problem in BSNL BB, often lost my internet connection, DSL searching signal and connected again in a minute. this problem is modem fault or line fault.
i found one more thing when phone call interrupts or i pick my receiver lost the internet signal.
 
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thetechfreak

thetechfreak

Legend Never Ends
It is most probably a line fault. Happens with me regularly. Check tif box from where you put the wire into the telephone(the one inside your house) open that small box and reconnect the wires inside it. Will most probably fix the issue.
 
R

REY619

Ambassador of Buzz
Hi guys, have a question..

My plan was Home 250(1GB limit) since 2007, yesterday evening I submitted online request through selfcare portal to change my plan to Home 500(2.5 GB limit with night unlimited). Today morning I checked the portal and it says the plan is changed and shows new plan as BBG-FN-HOME-500-MONTHLY. Is the new plan effective immediately?

Is it safe now to go on 2am to 8am download spree or should I wait for another 1-2 days? Just want to make sure that the plan is indeed changed, don't want to get billed. :)

Thanks.
 
Skud

Skud

Super Moderator
Staff member
If it says its changed, then it must be changed. Or you can contact BSNL office to cross check.
 
R

REY619

Ambassador of Buzz
^^Thanks. :) I might try a test download tonight, and see whether it counts in free usage or not.

One final question, do we still need to reboot the modem after 2am to make sure the download counts in free night usage or is it fine to start the downloads without rebooting?

Thanks.
 
Skud

Skud

Super Moderator
Staff member
Nothing like that. I am using mine for a year now. Only thing is that it might not reflect in your account immediately.
 
R

REY619

Ambassador of Buzz
Hello guys, I am facing a strange problem again. :( On 21st October my Broadband suddenly stopped working. I registered a complaint, after 6 days of calling them I finally received a call from them on 27th October saying that my username has been updated and password has been changed too.

They added _ncdr to my old username. I entered those new details in Modem and BB is back working but I am unable to check my BB usage.

My connection was old(from 2007), IP was in range of 59.x.x.x, and I used to check the usage on 10.240.43.216 without any problem.

Now since they changed my username/password my IP shifted to 117.x.x.x and I am unable to check the usage anywhere, neither on 10.240.43.216 nor on selfcare portal. I can still login on 10.240.43.216 with my old username and password but it shows my old username and BB usage is not updating, it only shows usage till 21st October, the last time my BB worked with old IP.

Any idea what is going on and what can I do?

Some details about my connection -
Circle - Meerut, UP West
Plan - BBG-FN-HOME-500-MONTHLY
Selfcare URL/Region - selfcare.ndc.bsnl.co.in (I am already registered, but it shows my old username and BB usage not updating)

Any help/suggestions would be appreciated.

Thanks.
 
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