Go Daddy Site Outage Investigation Completed - GoDaddy.comGo Daddy Site Outage Investigation Completed
Yesterday, GoDaddy.com and many of our customers experienced intermittent service outages starting shortly after 10 a.m. PDT. Service was fully restored by 4 p.m. PDT.
The service outage was not caused by external influences. It was not a "hack" and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented measures to prevent this from occurring again.
At no time was any customer data at risk or were any of our systems compromised.
Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level our customers expect from us and the level we expect of ourselves. We have let our customers down and we know it.
We take our business and our customers' businesses very seriously. We apologize to our customers for these events and thank them for their patience.
- Scott Wagner Go Daddy CEO
We owe you a big apology for the intermittent service outages we experienced on September 10 that may have impacted your website, your email and other Go Daddy services.
We let you down and we know it. We take our responsibilities — and the trust you place in us — very seriously. I cannot express how sorry I am to those of you who were inconvenienced.
The service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented a series of immediate measures to fix the problem.
At no time was any sensitive customer information, including credit card data, passwords or names and addresses, compromised.
Throughout our history, we have provided 99.999% uptime in our DNS infrastructure. This is the level of performance we expect from ourselves. Monday, we fell short of these expectations. We have learned from this event and will use it to drive improvement in our services.
As a result of this disruption, you will receive 30% off any new product or renewal. This offer will be available to you for the next 7 days. Simply place source code *********** in your cart or mention the code when you call 480-505-8877.
It's an honor to serve you. As always, please call us 24/7 at 480-505-8877 — anytime, for any reason.
all companies do lie about something or other.. Bill Gates lied to IBM and said that they had DOS for IBM PC's .. they had nothing when they went to that meeting.. you know where Microsoft is right now