The RMA Experience Thread

[flyingcow]

Had a great Experience with flipkart, called them to replace a faulty WD 1TB blue. the asked about details, and after 2 days they come to my house and replace the HDD without checking

 

[topgear]

was this within 1 month of purchase ?

 

[coderunknown]

sent my WD 1TB Black on 31st August as it started some ticking sound. Received replacement today. fast RMA. but unlike last time (sent 500GB green, received 1TB Black), received drive of same type and size.

 

[saswat23]

Dont tell that you were expecting 2TB black this time.
Or were you?

 

[coderunknown]

Dont tell that you were expecting 2TB black this time.
Or were you?

kind of

 

[quicky008]

I have a zotac GPU that may have to be RMA'd soon and so I need to know the address and telephone number of Zotac's service center in kolkata.Any info on this will be greatly appreciated.

 

[topgear]

Digicare used to provide RMA support for Zotac gpus but now it's Aditya Infotech

Aditya Infotech Ltd.
Flat No-6, 2nd Floor
Store Code: 6
84 Raja Basanta Roy Road
Kolkata, Kolkata India
Postal Code: 700029
Main Phone: 033 32514291

 

[quicky008]

Thanks a lot for the valuable info,Topgear.Are you sure that digicare no longer provides any support for Zotac GPUs?I checked their website and zotac is listed as one of their clients.Do u also have the address of digicare's service center in kolkata?

And in case i have to send my card for RMA,will i receive a new card or an old refurbished product?

 

[topgear]

for digicare here you go :

Grnd Floor, Swastic Centre,
P-8, Chowringsquare. Lane
Next to Income Tax Building.
-700 069, Kolkata, WB
ph : 03322136182

 

[quicky008]

for digicare here you go :

Grnd Floor, Swastic Centre,
P-8, Chowringsquare. Lane
Next to Income Tax Building.
-700 069, Kolkata, WB
ph : 03322136182

Thank you very much indeed!

 

[ankitjain1116]

sent my WD 1TB Black on 31st August as it started some ticking sound. Received replacement today. fast RMA. but unlike last time (sent 500GB green, received 1TB Black), received drive of same type and size.

you actually didnt rma'ed because of clicking sound.You play with hdd's knowingly and forced it to do clicking by running some crap tests repeatingly in a intention that I will get a new 1TB from company (for sending 500GB)...Dont think companies are fool...Do you sit near cabinet by keeping your ear on the cabinet and prayering when will my hdd get crap so that i send it.This is the reason They are WD and you are just normal person.Change your attitude toward company.Never mind you will also open a wd but thats just a Joke

 

[RCuber]

BTW.. I think we should give a guideline/steps/tips for having a hassle free RMA process.

one example would be to take multiple photographs of the device when submitting to the service center so that after submitting the device the service reps can't say that something was broken etc etc..

 

[insaneYLN]

Does anyone know the Logitech India customer care/technical support toll free number? The number listed on *www.logitech.com/en-in/support/support-contactus, is 800 600 1133, which I have tried in multiple ways, using 1, 00, 000, before the 8, from my BSNL landline, but to no avail.


I await your replies, and I thank you all in advance.

 

[insaneYLN]

Does anyone know the Logitech India customer care/technical support toll free number? The number listed on Telephone Support, is 800 600 1133, which I have tried in multiple ways, using 1, 00, 000, before the 8, from my BSNL landline, but to no avail.


I await your replies, and I thank you all in advance.

 

[topgear]

which city you are from ?

 

[saswat23]

AFAIK Rashi Peripherals handles Logitech RMA.

 

[insaneYLN]

which city you are from ?

topgear, I am from Goa.

 

[topgear]

that no. is not even working for me so only way for you to contact logitech support is through their e-mail support.

 

[mitraark]

I have to replace an HP Pen Drive, where is the RMA center of HP in Kolkata ?

Is it near the Rashi Peripherals building ?

 

[quicky008]

Can someone please post the email address of apc's customer care division in India? I looked for it at their official website but couldn't find it anywhere.