My Experience with a pathetic company called Seagate.
I have always preferred Seagate over other brands and so I purchased a 500GB drive in November 2009 (ST3500418AS). This drive crashed without any warning in last week of May, 2010 and sent it for RMA, through Accel Frontline, Kolkata, and got a new 500GB drive(Again ST3500418AS)on 16th June, 2010. This drive failed in first week of November 2010. I sent it for RMA and received a new 500GB drive of the same model on 27th Nov, 2010.
The HDD now failed again in July, 2012 and this time I got a 500GB ST3500413AS drive on 25th July, 2012, which was Seagate Factory Repaired piece and when I connected it to my system I found it to be a DOA. This drive was not detected on my system and when I called Accel, I was informed that I will have to go through the whole RMA process again. I was busy and as such was able to visit their center only in the first week of AUg, 2012 to send this drive for RMA.
This time the drive was repaired locally and when I went to collect the HDD today, I asked them whether they have checked the drive and is it working? They said they have fully tested it and it's working. And what do I find when I connect it to my system? the bloody thing is not getting detected and now I have to go through the same damn process again.
I really regret my decision to purchase Seagate and now that the HDD prices have gone through the roof and warranties being slashed from 5 yrs to 1 yr, I would suggest all to stay as far away from Seagate as possible. I would personally never ever purchase anything from Seagate nor recommend it to anybody, not even my foes.