So I think it would have been better if this post was titled 'Don't buy viewsonic'. Seems their after sales support is pathetic. We should have gone for some other like samsung. Atleast they are into this lcd thing for long.vinaych said:Hey guys, No replacement yet or no call from any Technical person from Viewsonic!!
Was a bit busy today, shall call up customer care tmrw again and ask..
This thread is the 3rd result if you do a Google search for 'Viewsonic VX1932wm'
Since I got the unit replaced at the vendor's place itself, I think he gave me an old stock. If only I knew about the -3 then I would have insisted on it.drafter said:i wouldn't recommend this model to anyone. after-sales and warranty support is really a pain in the ass. orc, i wonder why they gave you an early march 1 unit as replacement. i should think they have stock units from later dates.
i already requested a different model, as i don't want to gamble with another vx1932. i just hope i get a new and good unit this time.
Drafter, is 5ms response time adequate for gaming purposes?drafter said:vinay, browsed the vs india site, near equivalent models would be the vg1930wm and va1926wm. of course, features-wise they're not the same as the vx series. of the two, i've only seen a vg1930wm firsthand--it doesnt have these tearing/flickering/halo issues.
the va model doesn't have speakers. both models have DVI but don't come with DVI cables supplied, and also do not support HDCP. afaik, both are true 5ms TN panels, so they're not likely to have these overdrive problems (vx1932wm is a 5ms panel overdriven to 2ms GTG.)
both are slightly cheaper than vx1932wm. price-wise, we have
vx1932wm > vg1930wm> va1926wm. so you really don't get your money's worth equivalent. you can probably opt for a bigger model but then you'd be shelling out additional cash. if you're going for a bigger model, get the cheapest model. i think there's no difference between the VG and VA aside from the speakers and the physical looks.
the best option is to have it refunded. but i don't think that's going to happen since you're returning it for warranty. you can ask though.
Haven't you said in your previous replies that sat was off for these service guys? If so how could they promise it to you tomorrow?vinaych said:Hey Nishant.. just don't buy a ViewSonic..
Called the local office here..my replacement unit hasn't come to the distributor in B'lore yet, itseems..
After a heated discussion with the Customer care.. they asked me to wait till tmrw,
and incase I'm not getting a replacemnt by tmrw, they said that they will be telling the dealer to give my money back..
I hope i don't get a replacement and have my money back instead.
@sai_cool: dude, whatz up with you? did you get the replacement??