I was a subscriber for 4 years, but I used to receive the issue on the 15th, makes no sense, as the news stand buyers would get it on the 1st or 2nd. Also, not all issues are worth it. The subscription cost is very high and why do I have to pay for 12 issues in a year when I am interested in getting just 3-4 issues in a year?
We have completely re-vamped our subscription dispatches, and we spend a lot of time and money making sure that subscribers get their issues on time. I think we can all see the results of the efforts put in by our dispatch team, and management, by reading the posts on this forum itself... Very often subscribers get issues even before news stand people do.
I am a subscriber of two other IT magazines because I feel that every issue is worth the price I pay, so I am okay investing a lump sum. I have subscribed them for 3 years because its worth the money.
I hope that we can offer you enough to consider a subscription to us as well. Send me feedback at editor at thinkdigit dot com, as to why you don't feel like subscribing. No magazine can please you all the time, but we will certainly try and please everyone most of the time.
Honestly, I don't think you'll find another magazine as interactive and accessible as Digit - we answer thousands of emails and hundreds of phone calls a month, and interact daily on many social networking platforms (including here) with our readers. Team Digit is the most accessible editorial team in the country, so please, send us feedback, because we implement every sensible request. I need to add the word "sensible", because I still get request mails and phone calls for cracks, pirated OSes, pirated software suites, and the like - some things never change!
But other than the discount and free gifts, you give your subscribers extra stuff just because they are subscribers is not something a reader would accept. Doing something like this makes it clear that digit is discriminating between subscribers and non subscribers.
Subscribers are Children
News Stand Buyers are Step-Children
That's an unfair comment. We do not treat any of our readers like children, step or otherwise. Even though we have readers as young as eight, who actually qualify to be called children, we've always interacted with every community member (whether a reader of the magazine, or even all the non-mag-readers on this forum and other sites), with respect, dignity and patience.
I also hesitate to subscribe because of an incident that happened a few years back, when subscribers were asked to pay Rs.50/- extra for the Terminator DVD and Motocross Madness CD
That matter was explained in a letter to the subscribers. I think it was made clear that it was a one-off occurrence, and the subscribers were given a choice as to what to do.
As per the subscription form, digit says 4 Special Issues @ Rs.200/- and 8 Regular Issues @ Rs.150/- which makes it Rs.2000/-. This is what is said in the subscription form for the past 2 years. The special issues come in June, October and in December, can digit tell us when is the 4th Special Issue coming in the year? I have not seen it in the past two years. So that Rs.50/- extra shown is also gone, right?
Wrong. That's exactly what this issue is. It's the first of 4 special issues that we have promised our subscribers.
How about the magazine only subscribers? Do they also get the extra DVD and the book? After all they are also "Subscribers"
No, the magazine-only subscribers are promised 12 magazines a year, and that's exactly what they get. It's clear in the subscription offer itself that they won't get any DVDs or extras. It's meant for the people who just want to read Digit magazine and aren't interested in any of the other offerings we have.
PS: I am not against any subscriber but I am just not comfortable with Digits attitude of discriminating between subscribers and news stand buyers.
I seriously cannot understand how this is discrimination?
You're paying Rs. 150 for a regular Digit, and you're getting everything you paid for (1 mag, 1 FT, 2 DVDs), PLUS a bonus Microsoft DVD (details in the first post) thrown in for free.
Whilst subscribers are getting additional items, which they have already paid for...
---------- Post added at 02:09 PM ---------- Previous post was at 02:03 PM ----------
April preview link is fixed... it's *www.issuu.com/thinkdigit/docs/digit_apr_10