HD Not working

[navjotjsingh]

I recently purchased Western Digital WD10EARX 1TB Hard Drive. My Mobo is pretty old (Intel DG31PR) but after making sure that a SATA 3 Drive would work on it, I made the purchase. Now according to the instructions mentioned on WD's site I used a jumper pin to slow down its speed as well.

The drive does get detected but when I try to initialise it via diskmgmt.msc I get the following error:

"The Request could not be performed because of an I/O device error." I get the same error even if I don't use any jumper setting and use the drive at its default setting.

What can be the problem area?

 

[Flash]

^ Whether it is detecting in your BIOS?

 

[navjotjsingh]

It gets detected properly in the BIOS.

 

[Flash]

Try switching the power/data cords from DVD-Drive to HDD, and test.
Happened to me once, but later found out that my Power cord was broken!

 

[navjotjsingh]

I switched its data and power cables with the ones that my existing HDD were using and the issue still persists.

 

[saswat23]

You should call on WD's toll free number and ask 'em about this.

 

[d6bmg]

Use ACHI mode while installing that HDD in BIOS.
If problem persist after that, contact WD helpdesk.

 

[navjotjsingh]

And how to do that?

I used WD LifeGuard Diagnostics Tool today and it failed all the tests.
*www.thinkdigit.com/forum/attachments/hardware-q/8403d1357922836-hd-not-working-capture4.jgp

 

[aashish75]

In my SATA II motherboard it works without Jumper. I guess there is no harm in connecting without jumper.

 

[Naxal]

Lot of errors, including bad sectors and all that.

Better to RMA it.

 

[nginx]

Too many bad sectors detected. Looks like you received a bad one. Same thing happened to me when I was building my new rig from scratch last year. I took it back to the shop and exchanged it. You should do the same, no need to RMA it if its less than a week old.

 

[topgear]

some time this could happen due to bad sata cable/sata port - use some different cable/port but in Op's case the HDD is the culprit here for sure.

 

[d6bmg]

SMART fail = failing HDD = RMA your drive ASAP.