Courier Service Feedback

Select the most vfm courier.

  • Blue Dart

    Votes: 50 34.2%
  • DTDC

    Votes: 54 37.0%
  • Blazeflash

    Votes: 3 2.1%
  • TNT

    Votes: 1 0.7%
  • GATI

    Votes: 3 2.1%
  • Professional

    Votes: 5 3.4%
  • Pafex(FedEx)

    Votes: 9 6.2%
  • EMS Speedpost

    Votes: 21 14.4%

  • Total voters
    146

topgear

Super Moderator
Staff member
Got a bulky package from SD through Vulcan Courier [ surface ]. Their tracking and SMS notification system is good. But Delivery takes long time. Maybe they have too few employees. Overall 3.5 out of 5.
 

Hrishi

******************
How is the delivery time and service of Ecom express ? Any experiences yet?
Pathetic experience in my case.
Didn't reschedule my delivery as per instruction I gave them thrice.Instead they cancelled it without even asking me.
I have given amazon a very clear instruction from next time to not send my order using ecom.
 
OP
tkin

tkin

Back to school!!
Pathetic experience in my case.
Didn't reschedule my delivery as per instruction I gave them thrice.Instead they cancelled it without even asking me.
I have given amazon a very clear instruction from next time to not send my order using ecom.
Don't bother, they won't listen.
 

SaiyanGoku

kamehameha!!
Pathetic experience in my case.
Didn't reschedule my delivery as per instruction I gave them thrice.Instead they cancelled it without even asking me.
I have given amazon a very clear instruction from next time to not send my order using ecom.

My shipment was sent through Ecom. Last status on the tracking page says

Shipments connected from BHOPAL Pickup Center to DELHI HUB

This has been there since 4th October.

While the reply from their CC says

Please be informed that your shipment vide Con no : ********* is currently in transit to RAIPUR (via DELHI HUB). We shall monitor further and arrange delivery at the earliest.

I don't know which one to believe.
 
OP
tkin

tkin

Back to school!!
My shipment was sent through Ecom. Last status on the tracking page says



This has been there since 4th October.

While the reply from their CC says



I don't know which one to believe.
I have a pretty good idea about ecom. Their tracking system does not work or its fake. Your item is on the way. One fine morning it will jump straight to out for delivery and you'll get a message. Funny thing is they take over 3 days to update status as delivered once they make the actual delivery.
 

SaiyanGoku

kamehameha!!
I have a pretty good idea about ecom. Their tracking system does not work or its fake. Your item is on the way. One fine morning it will jump straight to out for delivery and you'll get a message. Funny thing is they take over 3 days to update status as delivered once they make the actual delivery.
I just need my shipment and their useless tracking system isn't helping.

Seller shipped the next day after ordering but the tracking was updated a day later. They should at least mention the correct date/time of parcel pickup. :|
 
OP
tkin

tkin

Back to school!!
I just need my shipment and their useless tracking system isn't helping.

Seller shipped the next day after ordering but the tracking was updated a day later. They should at least mention the correct date/time of parcel pickup. :|
Ecom is like that, one day you'll see out for delivery and within 2-3 hrs they will deliver it. But the actual date is a mystery. Their tracking system does not work.
 

SaiyanGoku

kamehameha!!
Ecom is like that, one day you'll see out for delivery and within 2-3 hrs they will deliver it. But the actual date is a mystery. Their tracking system does not work.

Called them just now and they said that the shipment has reached Delhi today. Don't know if they also get the information late. Gonna search for their local office meanwhile giving the CC an ultimatum. :facepalm:
 

Faun

Wahahaha~!
Staff member
Local Ecom Express guys were very helpful. They not only gave me priority but let me take it from the hub itself.

Taking from hub is in their interest as they don't have to take effort to deliver it to your doorstep.
 
OP
tkin

tkin

Back to school!!
Taking from hub is in their interest as they don't have to take effort to deliver it to your doorstep.
Exactly, Bludart gave me same option, but it was in their own interest, told me take items from hub in future if I was in a hurry.
 

topgear

Super Moderator
Staff member
Some new courier services I've experienced :

1. Ecom express - delivery within one week and timely tracking update.
2. The Professional Courier : Delivery takes around 2 weeks. Tracking is also accurate.
3. Overnite Express - Tracking is not accurate but delivers within one week.
 

kunalgujarathi

Cyborg Agent
Hi folks,
I will be opening my first sale thread and would like to know which service handles electronic goods reasonably well?Plus shipping and when should we purchase insurance?


Sent from my iPhone using Tapatalk
 

truegenius

UNPREDICTABLE
My experience with DHL (international shipping/import)
I will rate it 0 out of 100.
i had ordered product from ekwb worth 12k in november and shipping was done by DHL.
1) They took over 5 weeks to deliver after contacting them over a dozen time.
2) I was charged stocking fees for their incompetency to deliver my order on time.
3) I was charged IGST too over and above import duty. ( total cost ~19k ).

better to go for even china mail than to go for DHL, i had ordered from ebay too and products were delivered using mail service and took around 3 weeks without any IGST or even import duty ( ordered products worth around 10k).
 

Nerevarine

Incarnate
DTDC has been a nightmare to deal with, none of their numbers work, atleast for Pune hub.
It took me several days after scheduled delivery date to finaly reach a number and ask them to deliver by EOD, which was then done on next day.
Never going to use this again.
 

topgear

Super Moderator
Staff member
DTDC has been a nightmare to deal with, none of their numbers work, atleast for Pune hub.
It took me several days after scheduled delivery date to finaly reach a number and ask them to deliver by EOD, which was then done on next day.
Never going to use this again.

from which website you ordered ?
 

topgear

Super Moderator
Staff member
My experience with DHL (international shipping/import)
I will rate it 0 out of 100.
i had ordered product from ekwb worth 12k in november and shipping was done by DHL.
1) They took over 5 weeks to deliver after contacting them over a dozen time.
2) I was charged stocking fees for their incompetency to deliver my order on time.
3) I was charged IGST too over and above import duty. ( total cost ~19k ).

better to go for even china mail than to go for DHL, i had ordered from ebay too and products were delivered using mail service and took around 3 weeks without any IGST or even import duty ( ordered products worth around 10k).

great, planning on buying some items from ali express and ebay global - this tip will come handy.
 
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