Corsair GS600 failed...help needed..

[AnaRCHist]

first of all i am not sure if this is the right section for this post, so Admins please move the post if you have to.

two days ago, when i switched on my cpu, smoke came out of it with a popping sound. Guy from the local computer store told me that my corsair gs600 psu has failed due to voltage fluctuation and i should try to get it replaced. I filed a complaint at the corsair website but they are telling me to ship it to Hong Kong. And i can not find any helpline no. for corsair in india.

what should i do now? and please give a helpline no. for corsair if someone has it.

 

[thetechfreak]

I found these on the Corsair forums-

Inspan Infotech Welcome to Inspan Infotech +91 4432975580
Kobian Kobian Pte Ltd 65 63383368
Tirupati Enterprises Overclockers Zone +91 33 22251192

THis- After sales service in India - The Corsair Support Forums

 

[d6bmg]

^^ Wrong. They are distri.

Kaizen Infoserve Pvt Ltd handles corsair RMA.
Call this number for any inquiry related to corsair products: 1800-425-5464

*www.kaizeninfoserve.com/

 

[quicky008]

Can someone tell me the location of corsair's service center in kolkata?

 

[d6bmg]

14 Princep Street, 3rd floor.
Just open the website I've linked and find it yourself.

 

[AnaRCHist]

^^ Wrong. They are distri.

Kaizen Infoserve Pvt Ltd handles corsair RMA.
Call this number for any inquiry related to corsair products: 1800-425-5464

Kaizen Infoserve Pvt Ltd., .::. Login

thanks d6bmg...

 

[saswat23]

Forum member 'Jripper' can help you. He too RMA'ed his GS600 sometime ago.

 

[d6bmg]

Forum member 'Jripper' can help you. He too RMA'ed his GS600 sometime ago.

I don't think there is any need of help.
All OP have to do is to go to kaizen and submit the PSU. He will get a new PSU withing 1 week (most of the cases) and that too at his doorstep.

 

[topgear]

^^ I'll keep an eye over this.

BTW, I've seen something exactly happened last year to a another PSU though everything inside of the PSU was fine - no capacitor/blown fuse/burnt mark on pcb etc. - I was just wondering what might be the issue ??

 

[d6bmg]

Issue? Who cares when Corsair have superb RMA service. Issue is created by internal problem and they are ready to replace it.

 

[AnaRCHist]

i submitted my psu to corsair service center at nehru place on 14th, waiting for new one.. thanks everyone..!!

 

[topgear]

^^ very soon you are going to get a new one - keep your fingers crossed.

 

[funskar]

yeah... very soon..
I remember when i got my vx550 replaced within 3 days..

 

[Jripper]

Ah don't worry they will send new replacement unit. Fingers crossed.

 

[quad_core]

yeah... very soon..
I remember when i got my vx550 replaced within 3 days..

Might be OT, but just curious what happened to your VX550? I own the same PSU, and having some wierd PC hanging issue( Not sure if this is due to PSU, I have created a new thread for this).

 

[d6bmg]

yeah... very soon..
I remember when i got my vx550 replaced within 3 days..

How many days ago?
And did you get another VX550 or auto upgraded to anything else?

 

[AnaRCHist]

thanks everyone...anyways i was wondering if i need to get my CPU,Gpu, mobo checked for damage due to psu failure...

 

[topgear]

^^ first connect the replaced new PSU and see what happens.

 

[AnaRCHist]

ok..so i got my new psu, but when i set it up all went well till the monitor showed no signal. i took my cpu to a local computer store, it turned out that i had forgot to connect a wire to motherboard..so the store guy connected the wire but then my psu wont start..he is saying that this one is also faulty and i should send it again for replacement..!! what should i do?

 

[topgear]

^^ it's highly unlikely that the replacement unit is bad - tell that guy to check your pc ( sans gfx card ) with some different PSU ( even a cheap one will do ) and which wire you are talking about exactly ??