The Samsung Series 5 550P Laptops Thread

surajr2567

Broken In
HWMonitor is showing 3% wear and sometimes 0% :O This is all happening after i have done battery calibration...Is the battery faulty or should i have to do some tweaks?
 

Ashish247

Journeyman
Ok, so finally gonna get a laptop(this or SE) tomorrow. Just one last query:- DEAD PIXELS, I've read many incidents of those in this thread. Is it an issue with this laptop or with all others. I have an acer atm and it too has 6-7 dead pixels(which i came to know only when i read about dead pixels lol). Any suggestions regarding the purchase are also welcome, I will get the i5 version.

Edit:-
Got my sammy.. :) FINALLY :-D ! I couldnt find the BIOS update on sammy's site. Anyone give me a link to it please?
P.S. I'm posting this from this beauty ;-)
 

sj2202

Broken In
Ok, so finally gonna get a laptop(this or SE) tomorrow. Just one last query:- DEAD PIXELS, I've read many incidents of those in this thread. Is it an issue with this laptop or with all others. I have an acer atm and it too has 6-7 dead pixels(which i came to know only when i read about dead pixels lol). Any suggestions regarding the purchase are also welcome, I will get the i5 version.

Edit:-
Got my sammy.. :) FINALLY :-D ! I couldnt find the BIOS update on sammy's site. Anyone give me a link to it please?
P.S. I'm posting this from this beauty ;-)

CONGRATZ!! :)
here is the link
*www.samsung.com/in/support/model/NP550P5C-S02IN-downloads
check in 'Firmware'

its just acting like a good lappy stand in my case..

not a lot, 2-3c max...

Why are cooling pads not working properly in the case of this laptop? :|
 

drkrack

Broken In
I booked online repair for dead pixels on Sunday..
Guess what.. Got a call from CC today afternoon.
Was very patient and knowledgeable guy, cleared the doubts including the ones on extended warranty!
Asked to get the laptop to service center
Will change the screen, if available or get back to me as soon as possible.
I can keep the lappy till that..
Highly impressed..


Samsung cc looking not that bad.. :beer::beer::beer:
 

Ashish247

Journeyman
CONGRATZ!! :)
here is the link
*www.samsung.com/in/support/model/NP550P5C-S02IN-downloads
check in 'Firmware'





Why are cooling pads not working properly in the case of this laptop? :|

Thnx,, :-D No problems so far. Everything really good. Havent tried any games yet though.. Had a special check for dead pixels on screen :p
 

dexbg

Journeyman
I booked online repair for dead pixels on Sunday..
Guess what.. Got a call from CC today afternoon.
Was very patient and knowledgeable guy, cleared the doubts including the ones on extended warranty!
Asked to get the laptop to service center
Will change the screen, if available or get back to me as soon as possible.
I can keep the lappy till that..
Highly impressed..


Samsung cc looking not that bad.. :beer::beer::beer:

Hi, even I'm facing the similar dead-pixel issue.
Can you post some pics showing the defect.

Have they confirmed that screen gets replaced for such issues ?

Thanks.
 

Ashish247

Journeyman
I am facing some problems with the dvd drive. It tends to freeze after sometime and stops reading the disc. I tried with several discs, it reads them first and stops after some time. Sometimes when given a little tap it starts reading again. Anyone knows anything about this? Any solutions?
Edit:- The recovery dvd is running absolutely fine and so are some other standard/original dvds. Can this be a problem of local/cheap dvds?
 
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drkrack

Broken In
Hi, even I'm facing the similar dead-pixel issue.
Can you post some pics showing the defect.

Have they confirmed that screen gets replaced for such issues ?

Thanks.

They haven't confirmed anything
Will be going tomorrow, to see what they say...

This is the hw specs after keeping the lappy overnight on for wifi downloads, media files transcoding.. Etc

Cool isn't it?
 

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ajsta

Right off the assembly line
Hi. I just brought a samsung np550 a week ago. THere is a horizontal green line on the screen and also the keyboard is short circuited. Can anyone please tell me the procedure for extending the warranty? I am about to give this to customer care but will that prevent me from getting extended warranty? also will they replace the keyboard and the lcd both? I checked the samsung site but they are asking for pack number. Where can i find it?
 

alpha34

Broken In
Hi. I just brought a samsung np550 a week ago. THere is a horizontal green line on the screen and also the keyboard is short circuited. Can anyone please tell me the procedure for extending the warranty? I am about to give this to customer care but will that prevent me from getting extended warranty? also will they replace the keyboard and the lcd both? I checked the samsung site but they are asking for pack number. Where can i find it?

You can extend your warranty by paying 1900 for 1 year and there are some other offers to extend warranty for next 3 years......I had called CC and asked about it and they gave me information regarding extended warranty.:lol:
 

drkrack

Broken In
Hi. I just brought a samsung np550 a week ago. THere is a horizontal green line on the screen and also the keyboard is short circuited. Can anyone please tell me the procedure for extending the warranty? I am about to give this to customer care but will that prevent me from getting extended warranty? also will they replace the keyboard and the lcd both? I checked the samsung site but they are asking for pack number. Where can i find it?

If day of purchase is after august 31, you can't avail free 1 yr extended warranty offer
Yes, you can buy extended warranty for 1yr at 2k anytime before the 1yr of purchase and give that pack number on the registration Web Page.
Your claim or issues within 1yr can't prevent you from getting extended warranty...
 

REY619

Ambassador of Buzz
Got my U3 yesterday. And I fail to see why it was considered "Too Big" by some users? :)

*i.minus.com/ipYvej7xPx61I.jpg

*i.minus.com/iOQnibQmCylhZ.jpg

Fits absolutely fine leaving just the ample extra space.. Aligned the fans with the hot-spots in the bottom and was good to go.

Will post results later about the temperatures etc. :p
 

dan4u

Took Off!!!
Got my U3 yesterday. And I fail to see why it was considered "Too Big" by some users? :)

Fits absolutely fine leaving just the ample extra space.. Aligned the fans with the hot-spots in the bottom and was good to go.

Will post results later about the temperatures etc. :p

the left side of the laptop rests on the two fan holders that are attached to the stand, and not on the rubber padding. it will easily slide down, you should have got the U2....one extra fan on the U3 doesn't make any difference.

source: I bought the U3 and then sold it
 

drkrack

Broken In
CC was right.
Visited Samsung service today
They agreed to replace the screen

Will get back to me in a week, as screen is not available as of now.
It has to come from Chennai (to Hyderabad)
Got my laptop back,
Waiting for :eek::eek::eek:
 

dexbg

Journeyman
CC was right.
Visited Samsung service today
They agreed to replace the screen

Will get back to me in a week, as screen is not available as of now.
It has to come from Chennai (to Hyderabad)
Got my laptop back,
Waiting for :eek::eek::eek:

Wow thats great .. thanks for reporting.

So they returned you the Laptop while the LCD arrives .. thats good know. I was not sure how long I would have to leave it so I've putting off visiting the service center.

Did they say how long the actual replacement & service will take ?? Can it be done on the same day ?
 

REY619

Ambassador of Buzz
I don't need to take the laptop cooler with me when I go somewhere, it is to be used while extensive tasks and gaming, and I do that only at home.

Anyway, I am happy with it and that is the important thing. :)

BTW played Skyrim for 2 hours, everything maxed out: -

CPU average Temperature - 80 C
GPU average temperature - 79 C

U3's fans at full speed, non AC Room, outside temperature is currently 36-37 C.

No throttling, No lags, No framerate drops or skips.

Peace.
 

drkrack

Broken In
I don't need to take the laptop cooler with me when I go somewhere, it is to be used while extensive tasks and gaming, and I do that only at home.

Anyway, I am happy with it and that is the important thing. :)

BTW played Skyrim for 2 hours, everything maxed out: -

CPU average Temperature - 80 C
GPU average temperature - 79 C

U3's fans at full speed, non AC Room, outside temperature is currently 36-37 C.

No throttling, No lags, No framerate drops or skips.

Peace.

Wow, That's great.... Quite reassuring.

Waiting for the laptop screen.
The service center guy, very impressive indeed
Told, he can replace the screen in max 30min
I can wait there itself.
:beer::beer::beer:
 
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