How come you guys stand for all that?? As long as we quitely put up with these things, nothing is going to ever change!
My 1st phone was a Reliance. Even they deducted amounts from my balance for no reason... at least 4 - 5 times. But after creating much ruckus, they always refunded it. Apparently Airtel thinks it can get away with this loot... and it will unless each of us customers becomes less and less tolerant towards such things.