Wacom Bamboo One - Pen buttons are not working

Inceptionist

Journeyman
Pen of Bamboo One tablet in question is working when moving the cursor around.

But as soon as I click a button, right click menu gets displayed. No matter which button I'm pressing, it shows only the right click menu.

It has been working fine for almost 8 months, this is the first time I'm facing any issue.

Any help?
 
OP
Inceptionist

Inceptionist

Journeyman
Seems like it.

Tried updating the drivers and all the basic troubleshooting.

I'll have to contact Wacom then.

Is product registration necessary for ASS?
 
OP
Inceptionist

Inceptionist

Journeyman
Actually, the problems was faced by my sister first, when she used the tablet with her laptop. I tried it on my PC without any drivers installed or without changing any settings. But I'm also facing the same issue.
 

Gollum

Collector
Actually, the problems was faced by my sister first, when she used the tablet with her laptop. I tried it on my PC without any drivers installed or without changing any settings. But I'm also facing the same issue.

you have to instaqll the latest drivers for the tablet.
 
OP
Inceptionist

Inceptionist

Journeyman
No change after installing latest drivers.
Also, the movement of cursor is jerky as well.

Where is Wacom's service centre? I called them 2 days back and no reply from them except a confirmation email. I don't even know where to check the ticket status.
 
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