System Infected

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It seems my system has gone infected by some Malware

Web browser automatically opens webpages of and

On little search the problem might be similar to mentioned at

After this infection I am unable to restart/shutdown my Windows XP SP2 laptop normally. It always crashes with Bluescreen
The windows logon process system process terminated unexpectedly with a status of 0xC00000005 (0x00000000,0x00000000). The system has been shut down."

I have scanned my system fully with updated version of Norton Anti virus, Ad aware, Spybot Search & Destroy. But they all don't seem to have caught the issue.

Any thoughts on what I should do now ?


Democracy is a myth
Go to offline......even unplug ur modem
Go to safe mode
Scan ur lappy with Avira and post HijackThis log.......

BSOD code guide can be found here

I've got more things check this
Last edited:


HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:31:35, on 11/08/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\IBM\Mobility Client\artstartsvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Hummingbird\Connectivity\9.00\Exceed\HumDisplayServer.exe
C:\Program Files\C4ebreg\c4ebreg.exe
C:\Program Files\AT&T Network Client\NetCfgSv.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Program Files\IBM\Personal Communications\tpam.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\Program Files\IBM\My Help\plugins\\pmonmh.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\CiscoSecureAA\PROGRAM\Client.exe
C:\Program Files\IBM\My Help\MyHelp.exe
C:\Program Files\IBM\My Help\jre\bin\myhelpw.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL =
O1 - Hosts: d23m0172
O1 - Hosts:
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [ISAM SMT Service] "C:\Program Files\C4ebreg\isamsmt.exe"
O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup
O4 - HKLM\..\Run: [Tpam.exe] "C:\Program Files\IBM\Personal Communications\tpam.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [MyHelpService] "C:\Program Files\IBM\My Help\workspace\service\delayStart.exe"
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [Isamtray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [defergui] c:/sdwork/defergui.exe
O4 - HKLM\..\Run: [pmonmh] C:\Program Files\IBM\My Help\workspace\..\plugins\
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SODCPreLoad] C:\notes\framework\shared\eclipse\plugins\\preload.exe C:\notes\data\workspace\.sodc\
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [6806ab12] rundll32.exe "C:\WINDOWS\system32\ejtcyvph.dll",b
O4 - HKLM\..\Run: [BM6b35988e] Rundll32.exe "C:\WINDOWS\system32\migrrvwp.dll",s
O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Network Client\NetSP.exe" -show
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: default.caa
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O11 - Options group: [JAVA_IBM] Java (IBM)
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) -
O16 - DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} (Java2 Runtime Environment 1.5.0) - http://
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
O17 - HKLM\Software\..\Telephony: DomainName =
O17 - HKLM\System\CCS\Services\Tcpip\..\{19323137-03EF-46B8-AE67-4A613395F022}: Domain =
O17 - HKLM\System\CCS\Services\Tcpip\..\{665E0B4E-2FDA-494A-A4FC-D82B1B0970A6}: Domain =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList =,
O17 - HKLM\System\CS1\Services\Tcpip\..\{19323137-03EF-46B8-AE67-4A613395F022}: Domain =
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList =,
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: AppnNode - IBM Corporation - C:\WINDOWS\system32\Drivers\appnnode.exe
O23 - Service: Mobility Client (ArtourService) - Unknown owner - C:\Program Files\IBM\Mobility Client\artsvc.exe
O23 - Service: IBM Mobility Client Start Utility (artstartsvc) - Unknown owner - C:\Program Files\IBM\Mobility Client\artstartsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Hummingbird Exceed Display Management (HumDisplayServer) - Hummingbird Ltd. - C:\Program Files\Hummingbird\Connectivity\9.00\Exceed\HumDisplayServer.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: ISAM SMT Service (ISAMsmt) - Unknown owner - C:\Program Files\C4ebreg\isamsmt.exe (file missing)
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Corp. - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Corp. - c:\sdwork\issimsvc.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: IBM Enterprise Extender (ldlcserv) - IBM Corporation - C:\WINDOWS\system32\Drivers\ldlcserv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe
O23 - Service: My Help (MyHelp) - Unknown owner - C:\Program Files\IBM\My Help\plugins\\service\MyHelpService.exe (file missing)
O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\Program Files\AT&T Network Client\NetCfgSv.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: IBM Trace Facility (TrcBoot) - IBM Corporation - C:\WINDOWS\system32\Drivers\trcboot.exe
O23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: TVT Windows Update Monitor (TVT_UpdateMonitor) - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe

End of file - 15613 bytes


mera kutch nahi ho sakta
First STOP using internet explorer. Its crap
get firefox or Opera,

For your problem - get windows defender. Thats all you need.


Core i7 (nehalem) Owner
Also, use a good system protector like Eset's NOD32 with AV and online active scanner. . :) Plz do not use avast, as it fails to detect sum viruses and malware... use NOD32+lavasoft's AD Aware

ANd yes, i too love the new IE 7 browser :D so +1 for it

Cheers n e-peace...


plz stop using Norton as its a world acclaimed SYSTEM HOG
Last edited:


Its not just IE, the new popups open in Firefox too. Probably the default system browser is used. I am trying to scan my system using Windows Defender now.


mera kutch nahi ho sakta
^well I guess Opera is your only solution then.
But u still musn't use IE .

and btw let windows defender run in the background.
ALternatively u can use winpatrol - it basically prevent unauthorised changes to various aspects of the pc startup/is/hosts file.


@rhitwick, The Windows KB page doesnt seems to be relevant o my problem since I don't have Norton CleanSweep Smart Sweep.

And the BSOD guide doesn't has any matching error code/message to the one I am receiving.

Also the Windows Defender quick scan gave nothing. So I am going for Full Scan with it now.

Edit: his internet explorer is crapping(has been hijacked) and u want proof? ur wish
Worst product
US govt - don't use exploder :lol:

For more proof read this ;)

or just google.
well I cant teach you to do safe browsing with IE. I have no antivirus, and antispyware installed on my system. And I am doing happy browsing with my windows XP and IE. No infection yet. Even I use IE to login in my paypal account, SBI online, Google adsense, Google Adword, My server control panel, domain reseller control panel and many...........

Although I also use FF and opera for forum works, and they are also good. I dont say FF or opera is bad, but I find IE better than rest.


mera kutch nahi ho sakta
well I cant teach you to do safe browsing with IE.
THanks but I have better things to do with my time than tweak IE and hope I get lucky.
Besides security is not the only aspect of IE which is a complete nightmare


Democracy is a myth

our thread starter is having a problem and asking help from you, and wat r u doin?? Fighting urselves??!!! Shame on you..................

And remember everybody has his/her preferences................try to acknowledge it


In the zone
rhitwick, you asked enjoy to post log from hikackthis. Has the log been any use to anyone to pinpoint where the problem is?

For the rest, "This guy needs solution not advice on browser".

enjoy, update your antivirus/antispyware definitions (if you can!), reboot in safe mode and run them. If possible, run antivirus scan at boot. Sometimes, you may need more than one software to detect or remove. Removal kits are available online for some infections, google it.


Wandering In Tecno Land
Buddy just use avast latest version & install it
When asked during installation say yes to Boot time scan

Else you can try to update your antivirus & scan your PC


In the zone
Trust Avast at your own risk. My system had been infected by Trace.registry.adclicker and None of these (Avast, Adaware, Spybot S&D, windows defender) could remove it or even detect it. It was Ashampoo antispyware 2 trial vesion that detected and removed it. There is no single application that can detect all infections. use as many as you can.


Violent serenity.
Install AVG8 and Spybot : Search and Destroy, update them, boot in safe-mod and do a scan and if it dosen't identify or catch the malware then the biggest and the most used and the most effective solution is to FORMAT YOUR HDD. :) enjoy enjoy :D.


Lets Do It!
Use Opera .... Minimum fuss. Least number of pop-ups.
Use Avast.
And perform a bootscan.(Itself deletes the virus on booting)
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