Friends,
I had been using BSNL broadband since 2013 and currently paying Rs.1061 (including GST) for 10mbps unltd connection. With the new fibre optic broadband plans, I want to switch. Should I continue using BSNL by changing to their FTTH plans or switch to Alliance broadband?
Any feedback?
I was a alliance broadband customer from 2007 to 2013 but did not continue as I was fed up with very poor customer service and continuous downtimes (~2 weeks every month during the last few months) in my area. A slight storm or rain and the connection got disconnected. Then I had to do continuous follow ups with the local operator, they are very unprofessional and took ages to restore the service.
Now BSNL speed is also pathetic in my present plan. Although they promise upto 10mbps, i barely get 1-2 mbps.
Appreciate your valuable advice. I am from Kolkata.
Thanks.