My Laptop is driving me CRAZZY...plz help

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Spawn Freak

Broken In
I have a compaq v3335tu(intel version) with 1 gig ram nd pirated vista home premium (home basic came preloaded)...

i also have the same problem and the area that heats up is the HDD area only and most of d times the lappy freezez for around 40 secs and goes back to normal....

my lappy is outta warranty and SPEED FAN stats are almost d same as the topic creator's...

and i've formatted the HDD almost 10-12 times... still the prob is there...

once in a blue moon... the windows shows a blue screen also... (BSOD)
 
R2K

R2K

In the Zone
in which performance mode do u use ur laptop

high performance mode
balanced mode
powersaver mode

if u are using it in high performance mode for more than 2 hours ........then its normal for the lappy to get hot

if u plan to use lappy for a long period of time then just switch to power saver mode....

it will reduce performance for sure but it wont burn ur table
 
N

nandu26

In the zone
I think a good laptop cooler will solve your problem to some extent. I also have a HP laptop and it generates lot of heat. I recenly purchased Cooler Master Notepal Infinite laptop cooler from Lynx for my laptop. I've not used it as of yet but the reviews posted at the vendor site looks good. Price is less than 1500 now excluding shipping charges.

Lynx: *www.lynx-india.com/index.php?productID=2816

*www.coolermaster.com/products/product.php?language=en&act=detail&tbcate=1&id=2581
 
thewisecrab

thewisecrab

AFK
Why not legal action?
I'm suggesting this as it is not an isolated incident...
Check this out:
Taking Hewlett-Packard India to Court
Its a completely different issue discussed there, but even so, your problem is serious too....
 
T

TECH_MANAGER

Broken In
its the fault of the nvidia chipset and not hp actually. hp has extended the warranty by 2 yrs. but the warranty does not cover overheating. warranty is for only those laptop that actually develop a problem in 2 yrs time.
court can only be moved only if hp refuses to repair your laptop that has some hardware problem.
overheating --- if it leads to any hardware failure is a problem.
otherwise nobody will repair a laptop for overheating not even dell.

bcz overheating can be caused by a variety of factors including misuse . and hp is only responsible for the hardware.

so you have 4 options-
1. fully overload your laptop for 24 hrs and let some hardware component fail. and throw it to the hp for replacement.
2. buy a cooler pad and keep using it.
3. dont do anything- if it fails in 2 yrs- go to hp centre . after 2 yrs- buy a new one.
4. buy an extended warranty.

1 and 2 options seem best to me.

let me know what u gonna do.

thanks
 
OP
Abhishek Dwivedi

Abhishek Dwivedi

TechFreakiez.com
hey guys...just to let you all know that after my post on 13-11-2008, my laptops mother board blew up!!!
The display went off and there was no response from the laptop after pressing the power button...
I called up the Customer Care for support as i had lost faith in those FUC***G Service Center engineers. After a long chat and some diagnose, the CC girl(yeah, it was a gal :d )took all the details of the laptop and mine and generated a reference number for me and instructed me show that reference number to the Service Center guys and they get my mother board replaced for FREE :O
I was shocked as my laptops warranty was already over but she said that they do it for free and YEAH, am getting ma lappy back 2moro with a new mobo :D

Lets see if the heating issue continues and if that DVD RAM works properly.

I was also informed that i can opt for an extended warranty for 5K+Tax even after ma warranty had expired and so am planning to get one.

@TECH_MANAGER thx for the link...i'll throw it on thr face 2moro mrning...hehehe

will post the response and updates 2moro
 
OP
Abhishek Dwivedi

Abhishek Dwivedi

TechFreakiez.com
nopes...got an SMS from them this morning which stated that my mobo will take atleast 1 week to ship...gosh!!!!...life is so pathetic without ma lappy...
thy told me that thy have a shortage of parts :O:O
 
Krazy_About_Technology

Krazy_About_Technology

Padawan
Do one thing, Take it to the service center if its under warranty or to any service station and get its heatsink and fan checked up. It might be needing a reapplication of thermal paste and proper sitting of heatsink. If fan is working then fine.

Turbo C++ under Windows XP runs within ntvdm.exe which is a part of the Windows On WIndows Architecture (WOW). If you have noticed when you start TC there will be two additional processes running, ntvdm.exe and wowexec.exe. This subsystem emulates 16 bit environment on XP which is a 32 bit OS. TC being a 16 bit app requires it. Its the same reason why its not possible to run 16bit apps on Vista x64, coz the 16 bit WOW subsystem is not present anymore, 32 bit is.
Since this is an emulation, it takes extra CPU cycles for that and that processor activity causes your cpu to heat up (and the situation is worse because of first problem). This problem will be gone after first problem is addressed. However, it will remain an issue, although minimized. WHenever you'll run 16bit app like TC, processor usage will become high. On my first comp, which was a PIII 1Ghz coppermine, i remember, it caused the MP3 playback to stutter. So better move to a 32bit compiler like DevC++ soon.

Lucky you! Now this is the service of a reputed company like Compaq. Hats off! My crappy acer lappy generated the same set of problems in the same sequence. But they returned it to me, temporarily fixed, before 2 days of my warranty expiry date. And a week later when it generated the same problem, they just refused to service it and said it was out of warranty! Suckerz!!!

I had to sell it for 4K only (bought it for 32K :x just a year before).

Die Acer Die!
 
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Krazy_About_Technology

Krazy_About_Technology

Padawan
Oops! didn't knew about that. sorry :|

But atleast they are giving you a replacement. Look at me, sold a 32K laptop for 4K after a lot of bargaining just after 1 year :(
 
OP
Abhishek Dwivedi

Abhishek Dwivedi

TechFreakiez.com
but y did u sell it? it must b under warranty? wht was wrng with it?
gosh, r all notebook companies (excluding dell :D ) GOOD-FOR-NOTHING?
 
Krazy_About_Technology

Krazy_About_Technology

Padawan
When I took it to the service center for the last time, it was about a month from the expiry date of warranty. But those a**h**** took that whole month to replace the LCD and repair the heating problem. After i got my laptop back, it worked alright for 6-7 days, after the end of my warranty and then it was back to its previous state. I took it again to the service center but this time, the told me that i would now be charged for the repairs as warranty period is over. Suckerz!!

Anyways, companies that do these kinda cheap things can do away just once. They lost a potential customer like me who upgrades his machines almost every year, desktop or laptop, and i will never consider that crappy company again no matter how good their offer look. And they cannot count how many customers they are still loosing because of the bad word of mouth. I cannot recommend acer to anybody after that incident. 32K means something for me. For them, its just a piece of product sold, i struggled with it for whole year. :x

R2K said:
in which performance mode do u use ur laptop

high performance mode
balanced mode
powersaver mode

if u are using it in high performance mode for more than 2 hours ........then its normal for the lappy to get hot

if u plan to use lappy for a long period of time then just switch to power saver mode....

it will reduce performance for sure but it wont burn ur table
Click to expand...

Cut the crap man! I use my Dell Inspiron 1525 for 12 contineous hours a day and it never heats up above 37 degrees on normal to high end usage. And all the time i use High Performance mode. Power Saver mode is to run the lappy for longer on battery. If all the time you will run it in power saver mode, What is the purpose of buying a fast CPU? Its a fault that i think is plaguing the entry level models of acer and compaq.

These laptops get hot, specially when a graphics app is run. And not just a grahics app, even an app made in Windows Presentation Foundation that uses graphics routines will make these craps hot. They stop responding for some time and then suddenly start to run smothly after 15-25 seconds. But this cycle goes on repeatedly and after 4-5 times, laptop hangs completly.
I know it very well, i have lived with it for a year.

OFFTOPIC : BTW Abhishek, i would be visiting Kanpur in next few days, how about meeting up there? I am not very familiar with the place.
 
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OP
Abhishek Dwivedi

Abhishek Dwivedi

TechFreakiez.com
I had a talk with a guy in Delhi Office of HP and he assured me that i'll get a substitute laptop for the time being as it would take 1 more week for the replacements...i might get it on friday...

Krazy_About_Technology said:
OFFTOPIC : BTW Abhishek, i would be visiting Kanpur in next few days, how about meeting up there? I am not very familiar with the place.
Click to expand...

hahaha...me too...the only place i know is my room and the way from bed to chair and back to bed...hehehhe...
So, whn ya dropping by? I need to chk if am free from coachings...still a studnt u c...lolz :D
but yeah, if v meet up, Krates will drop in too. Hez so damn desp. to meet a digitian..:p
 
Krazy_About_Technology

Krazy_About_Technology

Padawan
Thats Ok buddy, dont have a date fixed right now. But it should be within next 2 weeks. Will tell ya when i'll get it.

About the laptop, that would be great if you get a substitute laptop. Acer was not that kind. I lived (dont know how) without any computer with me for 33 days :( I remember, i use to go to internet cafes, just for the good feeling of using a computer :D (checking my mails use to go along with that :D )
 
R2K

R2K

In the Zone
^^

what was the problem with ur acer lappy????..............u seem to bash acer on all the threads about lappys.........me too own a acer lappy.......and never got a problem with that...
Also i have a 4 year old AMD athlon acer desktop( power series) in india which I used when i was a student .......both the machines just rocks............:cool::cool:
update : I am not sure abt the desktop now.........did not turn it on for last 1 year.........since i came to Dubai.......( lol.......i miss it really;););):D:D:D)
 
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Krazy_About_Technology

Krazy_About_Technology

Padawan
i don't bash them without any reason man. I can see from your signature that you have a pretty decent configuration, this must have cost you 40K or above. I was not talking about this segment. They have problems with their entry level models. And so is Compaq. But the customer service of Compaq is behaving in a much better way by providing him a substitute laptop. i requested them so many times that i cannot stay without laptop for more than a month but their response was :" Then take it back sir. We cannot help you". I was a student-cum-freelancer at that time and bought the lappy with all my hard earned money as an investment. I was hoping to earn the money back by using that laptop, but see what happened.

you are better off with acer coz you had never needed to contact their customer service and that too with some severe problem. I pray to God you dont ever need them but if you do, you may get to know what i was talking about.

Anyways, What i know is my experience and i will warn people whenever someone will discuss it with me. If acer guys care about it, they should give me a 32K laptop in replacement. :D LOL i know they wont do it.
 
R2K

R2K

In the Zone
^^
if u had a bad experience with acer that does not mean everyone will be having the same..

acer is one of the best known notebook makers in the whole damn world.........
 
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