I have a similar predicament. I was gonna go for Motorola Defy Plus, but then I heard they were shutting down ops in India. X(
I don't think service would be a problem though, since they're obligated to continue services for existing products and clients for sometime, until their stocks clear the Indian market at least. Plus, mine's a durable phone, so it probably won't even need services at all (Unless I brick it ).
I'd say go for it. I'm gonna buy soon too.
You are planning to buy a phone worth 20k so everyone thinks that he/she should use for atleast 2yrs.If anytime you get any problem so that will be an issue as you won't be getting any spare parts
if he even gets the spare parts!!!! it will cost him almost a new very basic phone. and nobody even knows how to repair moto phones!