Dear Navjot ,
Thank you for writing to MSN Hotmail Technical Support.
My name is Alexes and I am glad to fully assist you with your concern.
Navjot, we are still in the process of upgrading the account size of all Hotmail users and we are utilizing all of our available resources to complete it in the soonest time possible. Since we have millions of subscribers, we need to do the upgrades by batches to ensure that every user would not encounter difficulties after increasing their account size. Although I cannot provide you with the exact date on when your account will be upgraded, please be assured that you are important to us and your account will never be neglected. This is our top priority and we would like to ask for your patience during this phase.
As of now, you can enjoy the Virus Scanning and Cleaning of your incoming and outgoing messages as part of the upgrade. This makes MSN Hotmail the only free global e-mail service to both scan and clean incoming and outgoing e-mail for viruses and worms before they can enter your inbox and risk infecting your PC. Additionally, MSN Calendar that was previously a subscription-only feature is now available to you.
In the meantime, if you are using Windows Operating System, you may access your account using Outlook Express (OE) to access your account and use your hard drive as a storage. You will also have to option to permanently save your e-mail messages to other folders in OE. For a more detailed procedure on how to set your account in OE with some visual aids, you may visit:
*support.microsoft.com/default.aspx?scid=kb;en-us;Q220852
You are valuable at MSN and we look forward to providing you with consistent and effective service. If you have any inquiries, please do not hesitate to write back.
Thank you for your continued support to MSN Hotmail.
Have a nice day.
Sincerely,
Alexes A.
MSN Hotmail Technical Support