[Praise] Logitech Service - Neoteric Informatics

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d3p

PowerHouse
Well, my Logitech G27 brake pedals went kaput on last week & i have submitted the item for RMA to Neoteric Informatics Pvt. Ltd @ Wilson Garden, Bangalore.

Address of Neoteric : Wilson Garden, Bangalore

No.8/3 (251), Ground Floor & 1ST Floor,
Above Nilgiris, 11th Main Road,13th Cross,
Hombegowda Nagar, Wilson Garden,
Bangalore - 560027

Phone Number's : +(91)-(80)-42434100, 42434104, 42434105, 42434106, 42434119, 42434123

Locate it : Click here

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I have purchased [gift actually] this unit from Flipkart on 23rd December 2011. From Jan month, this unit has gone through a lot of tortures specially with Codemasters F1 2011, Grid & Dirt 3.

Overall, it has Limited Hardware Warranty of 1yr. So its covered.

On 1st of May 2012, i noticed its brake pedal is not recognizing any more in the Logitech Suite as well in any Games.

I immediately called up Flipkart & got to know, it can be RMA-ed from Neoteric Informatics Pvt. Ltd.

On 2nd May 2012, I have submitted my Unit to them. The service engineer confirmed, the brake unit has gone bad.

They asked 10days of time for the replacement & i will be getting a new Unit.

I'm excited & looking forward to get a new unit to torture once again.

I will keep updating about the rest of the story. Stay Tuned.

07th May 2012 : New G27 Unit is shipped through Air from Chennai.
 
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d3p

d3p

PowerHouse
So 08th May 2012 : New G27 Unit arrived in my home directly. I got free door delivery, as i was in office & it was raining in the evening here.

Thanks to Logitech & Neoteric for the blazing fast RMA & my second G27.

Unboxing Pics can be found here

That's all as of now. Going to Hit F1 2011 & Time to close this thread.
 
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Tenida

Gadget Freak
In terms of A.S.S Neoteric is very good. I got Logitech X210 and Logitech Clear chat headphone replaced with 3 days.
 
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