Risspartan117
Broken In
Okay, I'm not sure whether to post this here, but since the problem is in a laptop, I thought it would be okay. A friend of mine bought a Dell Inspiron 15 about a week or so back. It worked perfectly back then, but today it got stuck in the boot screen.
When he starts it, it shows the boot screen, then switches off, then again shows the boot screen. Keeps repeating. I have no idea what to do. He tries to restore previous settings, but even that doesn't work. Is this some sort of a virus? The guy is freaking out and I'm not able to understand the issue.
Could you guys help me help him out a bit? If there's any extra info needed, plz let me know. I'll ask him ASAP. Thanks!
When he starts it, it shows the boot screen, then switches off, then again shows the boot screen. Keeps repeating. I have no idea what to do. He tries to restore previous settings, but even that doesn't work. Is this some sort of a virus? The guy is freaking out and I'm not able to understand the issue.
Could you guys help me help him out a bit? If there's any extra info needed, plz let me know. I'll ask him ASAP. Thanks!