I had very recently contacted Reglobe for selling my Samsung Duos2 phone. They offered slightly higher price than Flipkart (just 300 bucks more). Even it is the first time with them, i thought lets give a try. So from their site i had confirmed the pick up schedule and then I started receiving regular updates and SMS to my mobile stating the pick up time, pick up day etc. But just before one day of the scheduled pickup, I received an SMS from Reglobe stating that the mobile will be picked up by some xyz person from xyz stores. I thought that the pickup will be done by the authorized Reglobe personnel !!!
It seems they have tied up with some local vendors and they will do the job. But I feel it should be the Reglobe personnel that should be dealing with us and not some unknown xyz person from an unknown stores. I highly doubt the person collecting the device even have a valid identity card. Also the following are my observations.
1) The device will not be collected by Reglobe personnel. Thats for sure.
2) You will not get the receipt for the transaction immediately stating they received your device. They will send the confirmation some time later. Maybe the next day. I confirmed this by speaking with the Reglobe helpdesk.
I cancelled the pickup and then a few days later, I had exchanged the device with Flipkart for Lenovo K3 Note. Flipkart was good in this because the device will be collected by the Flipkart personnel, will give you instant receipt that they had received the device. So peace of mind here that you did not deal with any unauthorized persons.
I do not say that Reglobe is not popular, but I did not like the way they collect the devices. Why should we deal with some xyz person who is not directly from Reglobe?
Well I never sell any thing in OLX also as I do not like dealing monetary transactions with people I do not know. No i am not saying I am against OLX or similar sites. Just saying, be careful while dealing with unknown persons, particularly in monetary transactions.
You can check Karma Recycling
Note that I came to know about this site in NDTV Cell guru show. Though I did not deal with them, I liked the way they pay you. They will send a cheque of the payment.
Post your experiences about whatever site you deal with.
Hope this helps.
