63 percent mobile users in India face network issues while accessing Internet

swatkats

The TroubleShooter!
Over 60 percent mobile users in India are facing network problems while accessing Internet across locations, says a study.

“We have found people are facing differing mobile data issues depending upon location. About 63 percent people are facing quality and reliability issues (like voice drops, connection breaks, inconsistent speed, no availability of 3G) inside their house,” says the study across 33 major cities telecom gear maker Ericsson.

The study was conducted between September 2014 and January 2015 covering 15,000 urban households and people aged between 15 to 75 years.
This sample is estimated to represent 127 million smartphone users in urban India, said Ericsson India Head of Strategy and Marketing Ajay Gupta. He added that mobile application related issues while outdoors or commuting take long time to refresh, fail to load, session failures etc affects 68 percent of consumers.

The study shows 62 percent users in mid-size and small cities face issues of inconsistent speeds and app usage while outdoors and 63 percent have web page load time issues indoors. ”People are willing to pay but there are certain barriers that are coming in way of growth of mobile broadband in the country. Network performance continues to be a challenge and is a key driver of consumer perception,” Gupta said.

The study found that around one in three are now using smartphone and three among five smartphone users have subscribed to mobile broadband. He said that for those who do not use mobile broadband, affordability and digital literacy are prime obstacles to adoption and further 48 percent of those using mobile Internet on 2G or 3G are unable to perceive any difference between 2G and 3G services. ”Affordability poses a major barrier to mobile broadband adoption, particularly in a market as diverse as India where hugely varied socioeconomic factors affect price sensitivity.

88 percent of Indian smartphone owners who do not use mobile broadband feel that it is too expensive,” Gupta said. According to study, 70 percent people use mobile broadband to access video and 27 percent more are willing to start accessing it but not doing at present due to barriers cost and network barrier identified in the survey.
The study shows 61 percent use mobile data to access social networks, 54 percent for music and videos download and similar number of people use instant messengers, 46 percent for Internet browsing and 45 percent of emails.

“Between our survey conducted in 2013 and this one, we have found people have started making payments from their mobile phones. 36 percent people are using mobile broadband for banking services, 25 percent for bill payments and 17 percent for e-commerce,” Gupta said. He said people are willing to pay more in the range of Rs 100 to Rs 250 for better broadband speed but if network perception is improved and this provides big business opportunity for telecom operators.

Source: 63 percent mobile users in India face network issues while accessing Internet: Study | Latest Tech News, Video & Photo Reviews at BGR India
 

saswat23

Human Spambot
This is scenario and the operators expect us to pay around 6times the charge when it hikes up!
 

ankushv

Journeyman
I'm on Docomo 2g in Mumbai . Very bad data speeds . 130 odd rs for 2months 500mb data . Never reach the limit as connectivity is pathetic .
Mtnl 3g , 99 rs 500 mb 1 month . Awesome speed , gets over in 15 days .
Ps . Docomo has no 3g in Mumbai .
So basically I want to tell you , Docomo for 2g never take in Mumbai .
 

$hadow

Geek in making
Pick up 10 people from the crowd and ask about their network provider chances are you will end up hearing some serious abuses from those person regarding their providers, so this is a no big surprise.
 

Flash

Lost in speed
“We have found people are facing differing mobile data issues depending upon location. About 63 percent people are facing quality and reliability issues (like voice drops, connection breaks, inconsistent speed, no availability of 3G) inside their house,” says the study across 33 major cities telecom gear maker Ericsson.
This is how 3G works in India. Why limiting only to 63% ? :lol:
 

Nerevarine

Incarnate
Its not just mobile users, the broadband is shitty in some areas as well.. I hate my ISP because I have no other option..
 

mohit9206

Ambassador of Buzz
Overpriced plans-check
Slow speeds- check
Pathetic network quality - check
Pathetic customer service - check
Malpractices by telecom companies like activating ringtones and sexy models images, deducting balance, etc- check check and ****ing check.
 

topgear

Super Moderator
Staff member
digital literacy ? Hmm .. I don't know what all those too greedy telcos are thinking. With their activities they will push lost of people light year away from digital literacy.
 
Digital literacy?? We r in mediaval ages in NORMAL Litteracy, digital literacy is just some dream legislators cooked up to "feel good" , get some PR for politicians and earn moolah/side income from IT companies.
When i go for SSA and RMSA inspection, most schools have computer equipment worth lakhs and lakhs and no computer teacher. Digital literacy needs to be done slowly and steadily, and not simply dumping 100s of computers in govt school
 
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