Company name: xfx
Product (be exact): xfx ati radeon hd 5670
Name of the distributor/service provider/dealer and location: AKSHAY ENTERPRISES , Room No. 23 , 2nd floor, 4 B.B.D. BAG , Kolkata -700 001
Location: Kolkata
Date of purchase: 23/10/2010
Description of problems faced and the incident: the card stopped giving display on 25/03/2012 , i took the card to AKSHAY ENTERPRISES on 29/03/2012 , after repeated phone calls i got the replacement on 30/05/2012. He slotted in the card in a machine, and the machine gave display, thus it was tested. i was charged Rs.700 (was initially asked for Rs. 750). the receipt i got has Rs. 0 as amount , so when i asked him for the receipt for the Rs. 700 he charged , he wrote the figure himself and signed (attached). he said the card is no longer under warranty.
at home while slotting it in , i noticed the thin transparent film on the cover which is to be removed before using was missing.
to test the card i installed mafia 2 and tried playing , the display frooze , windows 7 gave an alert , "ati driver stopped responding" . i have tried the mass effect 2 , the display still freezes from time to time , and i get the same " driver stopped responding " (alert from taskbar) . at times it recovers on its own in mass effect2.
i have tired reinstalling the driver , updating to the latest driver , to the stock driver than came with the card . nothing changes . instead while installing the driver i got the BSOD a couple of times .
i am attaching the final delivery receipt i received. I Seek forum member advice as to how to proceed next . thank you .*i50.tinypic.com/281r5t4.jpg
Product (be exact): xfx ati radeon hd 5670
Name of the distributor/service provider/dealer and location: AKSHAY ENTERPRISES , Room No. 23 , 2nd floor, 4 B.B.D. BAG , Kolkata -700 001
Location: Kolkata
Date of purchase: 23/10/2010
Description of problems faced and the incident: the card stopped giving display on 25/03/2012 , i took the card to AKSHAY ENTERPRISES on 29/03/2012 , after repeated phone calls i got the replacement on 30/05/2012. He slotted in the card in a machine, and the machine gave display, thus it was tested. i was charged Rs.700 (was initially asked for Rs. 750). the receipt i got has Rs. 0 as amount , so when i asked him for the receipt for the Rs. 700 he charged , he wrote the figure himself and signed (attached). he said the card is no longer under warranty.
at home while slotting it in , i noticed the thin transparent film on the cover which is to be removed before using was missing.
to test the card i installed mafia 2 and tried playing , the display frooze , windows 7 gave an alert , "ati driver stopped responding" . i have tried the mass effect 2 , the display still freezes from time to time , and i get the same " driver stopped responding " (alert from taskbar) . at times it recovers on its own in mass effect2.
i have tired reinstalling the driver , updating to the latest driver , to the stock driver than came with the card . nothing changes . instead while installing the driver i got the BSOD a couple of times .
i am attaching the final delivery receipt i received. I Seek forum member advice as to how to proceed next . thank you .*i50.tinypic.com/281r5t4.jpg
Last edited: