The problem is people use these software and do not even know anything about other choices and the fact that the alternatives can increase their productivity by some factor.
Why shouldn't a user be made aware, particularly about Web Browser since it is such an INTEGRAL COMPONENT of an Operating System.
Most people use IE6 at this time, and I am sure you'll agree they would been *much* better served if they knew about alternatives like Firefox, Opera or even that a much better update called IE7 (now IE8) is available.
yes. Users must be made aware of other options.
But why should MS teach end users how to use the rival software. IF others can't make users understand about alternatives, why should MS be blamed. They aren't good enough to market their products, why should MS do it for them.
If you have a company that is making huge profits on a product, will you advertise about your rivals product and say, hey you don't like my product, use my rivals product.
That sucks. Right?
And MS has already send IE7 over windows update and that means users should be well aware of IE7's existance.
^^Good point. I know many who start complaining of the issues with IE6 and curse Windows, without knowing that even IE7 exists.
They should be knowledgeable enought to learn that there are alternatives and if they can't, it's not MS's headache
Casual users tend to use what MS chooses for them in windows. Thats a fact.
That's why they are called casual users. They are happy with what they have and they don't want to scratch their head thinking about alternatives.
Those who just want a browser are using IE and are happy.
Those who want to do lot of modifications are using FF and are happy and they do ignore IE.
It is companies like Opera (and SCO) that take sidetracks to gain advantage.
Look at Firefox, they are not complainint about IE coming in windows. They are taking the competition to MS by doing things that MS never did. (tabs, plugins, addons). That is how the competition should be. You should not blame your competitor for your lack of progress.