billubakra
Conversation Architect
Hello Friends,
I got a Jio sim and put in my S7 along with a Vodafone sim. Jio is in Sim 1 slot and Vodafone is Sim 2 slot. If both sims are on then I am not able to place any calls from the Jio sim, I can't even call a Jio number. I dial a number and that's it no dial tone no nothing. As soon as I turn off the Vodafone sim Jio works flawlessly. The internet works fine irrespective of the fact whether the 2nd sim is on or off. If I turn on both the sims and call the 2nd Vodafone sim the calls goes through, but here's the catch if I call Jio i.e. Sim 1 I get a message that your call is waiting/in queue but I am not using Sim 1 to make or receive any calls. Sim 1 is idle during this and I am getting the call on the screen. Jio Sim was in Sim 2 slot previously I swapped it but the issue is the same. We have a Moto G4 phone at home wherein Airtel is in Sim slot 1 and Jio in slot 2 but everything is working fine. What should I do?
P.S. An out of context thing, Paytm is supposedly giving a cashback of Rs. 10 if we convert the Jio number to Prime but unfortunately the code PrimeJio is giving an error and is not working but according to Paytm it is live. The Jio wallet app is giving the cashback of Rs. 50 in the form of vouchers. Can we use these vouchers to recharge further if we choose the second option?
Thanks
I got a Jio sim and put in my S7 along with a Vodafone sim. Jio is in Sim 1 slot and Vodafone is Sim 2 slot. If both sims are on then I am not able to place any calls from the Jio sim, I can't even call a Jio number. I dial a number and that's it no dial tone no nothing. As soon as I turn off the Vodafone sim Jio works flawlessly. The internet works fine irrespective of the fact whether the 2nd sim is on or off. If I turn on both the sims and call the 2nd Vodafone sim the calls goes through, but here's the catch if I call Jio i.e. Sim 1 I get a message that your call is waiting/in queue but I am not using Sim 1 to make or receive any calls. Sim 1 is idle during this and I am getting the call on the screen. Jio Sim was in Sim 2 slot previously I swapped it but the issue is the same. We have a Moto G4 phone at home wherein Airtel is in Sim slot 1 and Jio in slot 2 but everything is working fine. What should I do?
P.S. An out of context thing, Paytm is supposedly giving a cashback of Rs. 10 if we convert the Jio number to Prime but unfortunately the code PrimeJio is giving an error and is not working but according to Paytm it is live. The Jio wallet app is giving the cashback of Rs. 50 in the form of vouchers. Can we use these vouchers to recharge further if we choose the second option?
Thanks