[Praise] Wd - the leader in rma world

avichandana20000

Cyborg Agent
My MY PASSPORT was not detected in USB 3.0 PORTS randomly. Followed the RMA procedure and the courier picked up the faulty HDD ON 15/01/2014. Same day night a mail has come that a new HDD has already been dispatched from Bangalore and i received it on 17/01/2014

I was taken a back. Even before my HDD could reach and judge whether it is eligible for RMA they have sent the new Product.

This implies that they trust their customers and we at any cost should keep it maintained.

KUDOS TO WD
 

hitesh

In the zone
I'm not surprised at all. :razz: WD is great ! I got a 1tb hdd in return of 500gb :cool:
I never recommend Seagate to anyone, their service sux ! (Recent experience)

You just got lucky. For me the pickup never happened.

Actually it is the opposite, you got unlucky
 

imlokesh

Broken In
You just got lucky. For me the pickup never happened.

The same thing happened to me. But i shot them an email and they sent me a replacement drive.

The faulty drive is still with me after over 6 months... Carefuly packed and waiting to get picked up :D
 
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