Upgrade RAM-DDR2 (Problem)

ramakanta

Ambassador of Buzz
My Friend's PC has model No. - HCL EZEEBEE MAX 4781 p4 506
Mother board name P4M800PRO-M
FSB 1066
AGP8X
ATA133
windows Xp SP3
it was previously installed 256MB of RAM DDR1 . Now he upgraded to 1Gb DDR2 RAM ( in DDR2 Slot, DDR1 removed from system ). but problem is system properties show 512MB of RAM . when search in internet(
http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=574&MenuID=16&LanID=9 ), it supported 2Gb Memory . what's the problem , need help ???
thank you.
 

topgear

Super Moderator
Staff member
The website of ecs looks to be down ATM so I will check the link later. Anyway, you can use cpu-z to determine the bios version of the motherboard [ post the cpu-z screenshot of CPU, memory, SPD and motherboard tabs here ]. Check on the manufacturers website if they have any updated bios version to offer.

- - - Updated - - -

Al, right the website is working now. Go to that link [ make sure it's the correct one based on your mobo rev. ]. Click on the download link, then click on bios. There you can download bios from 3 servers [ Global, Europe and china ]. As per the link you posted the latest bios info :

BIOS Name BIOS for P4M800PRO-M (PCB:1.x)
Version 070626 (2007/06/26 released)
 
OP
ramakanta

ramakanta

Ambassador of Buzz
attached .. all the screenshot ...
















Processors
Number of processors 1
Number of threads 1

APICs
Processor 0
-- Core 0
-- Thread 0 0

Processors Information
Processor 1 ID = 0
Number of cores 1 (max 1)
Number of threads 1 (max 1)
Name Intel Pentium 4 506
Codename Prescott
Specification Intel(R) Pentium(R) 4 CPU 2.66GHz
Package (platform ID) Socket 775 LGA (0x4)
CPUID F.4.9
Extended CPUID F.4
Core Stepping G1
Technology 90 nm
Core Speed 2661.7 MHz
Multiplier x FSB 20.0 x 133.1 MHz
Rated Bus speed 532.3 MHz
Stock frequency 2666 MHz
Instructions sets MMX, SSE, SSE2, SSE3, EM64T
L1 Data cache 16 KBytes, 8-way set associative, 64-byte line size
Trace cache 12 Kuops, 8-way set associative
L2 cache 1024 KBytes, 8-way set associative, 64-byte line size
FID/VID Control no




Chipset
Northbridge VIA P4M800 Pro/P4M800 CE/VN800/CN700 rev. 00
Southbridge VIA VT8237 rev. 00
Graphic Interface AGP
AGP Revision 3.0
AGP Transfer Rate 8x
AGP SBA supported, enabled
Memory Type DDR2
Memory Size 1024 MBytes
Channels Single
Memory Frequency 266.2 MHz (1:2)
DRAM Interleave 2-way
CAS# latency (CL) 4.0
RAS# to CAS# delay (tRCD) 4
RAS# Precharge (tRP) 4
Cycle Time (tRAS) 12
Command Rate (CR) 2T

Memory SPD
DIMM # 1
SMBus address 0x51
Memory type DDR2
Module format Regular UDIMM
Manufacturer (ID) (FF00000000000000)
Size 1024 MBytes
Max bandwidth PC2-5300 (333 MHz)
Part number RM1GB383CA-53EC2
Serial number FFFFFFFF
Manufacturing date Week 40/Year 08
Number of banks 1
Data width 64 bits
Correction None
Nominal Voltage 1.80 Volts
EPP no
XMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 3.0-3-3-9-12 @ 200 MHz
JEDEC #2 4.0-4-4-12-16 @ 266 MHz
JEDEC #3 5.0-5-5-15-20 @ 333 MHz


Monitoring
Mainboard Model P4M800PRO-M (0x000002D4 - 0x649B4150)

LPCIO
LPCIO Vendor ITE
LPCIO Model IT8705
LPCIO Vendor ID 0x90
LPCIO Chip ID 0x8705
LPCIO Revision ID 0x3

Hardware Monitors
Hardware monitor ITE IT87
Voltage 0 1.38 Volts [0x56] (CPU VCORE)
Voltage 1 1.76 Volts [0x6E] (VIN1)
Voltage 2 3.31 Volts [0xCF] (+3.3V)
Voltage 3 5.00 Volts [0xBA] (+5V)
Voltage 4 11.52 Volts [0xB4] (+12V)
Voltage 5 -12.99 Volts [0xCB] (-12V)
Voltage 6 -7.74 Volts [0x79] (-5V)
Voltage 7 4.70 Volts [0xAF] (+5V VCCH)
Voltage 8 3.18 Volts [0xC7] (VBAT)
Temperature 0 33°C (91°F) [0x21] (TMPIN0)
Temperature 1 28°C (82°F) [0x1C] (TMPIN1)
Fan 0 2250 RPM [0x4B] (FANIN0)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 0 pc [0x0] (FANPWM1)
Fan PWM 2 0 pc [0x0] (FANPWM2)

Hardware monitor ACPI
Temperature 0 30°C (85°F) [0xBD8] (THRM)


PCI Devices
Description Host Bridge
Location bus 0 (0x00), device 0 (0x00), function 0 (0x00)
Common header
Vendor ID 0x1106
Model ID 0x0314
Revision ID 0x00

Description Host Bridge
Location bus 0 (0x00), device 0 (0x00), function 1 (0x01)
Common header
Vendor ID 0x1106
Model ID 0x1314
Revision ID 0x00

Description Host Bridge
Location bus 0 (0x00), device 0 (0x00), function 2 (0x02)
Common header
Vendor ID 0x1106
Model ID 0x2314
Revision ID 0x00

Description Host Bridge
Location bus 0 (0x00), device 0 (0x00), function 3 (0x03)
Common header
Vendor ID 0x1106
Model ID 0x3208
Revision ID 0x00

Description Host Bridge
Location bus 0 (0x00), device 0 (0x00), function 4 (0x04)
Common header
Vendor ID 0x1106
Model ID 0x4314
Revision ID 0x00

Description Host Bridge
Location bus 0 (0x00), device 0 (0x00), function 7 (0x07)
Common header
Vendor ID 0x1106
Model ID 0x7314
Revision ID 0x00

Description PCI to PCI Bridge
Location bus 0 (0x00), device 1 (0x01), function 0 (0x00)
Common header
Vendor ID 0x1106
Model ID 0xB198
Revision ID 0x00

Description Modem
Location bus 0 (0x00), device 8 (0x08), function 0 (0x00)
Common header
Vendor ID 0x134D
Model ID 0x2189
Revision ID 0x04

Description Ethernet Controller
Location bus 0 (0x00), device 11 (0x0B), function 0 (0x00)
Common header
Vendor ID 0x10EC
Model ID 0x8139
Revision ID 0x10

Description IDE Controller
Location bus 0 (0x00), device 15 (0x0F), function 0 (0x00)
Common header
Vendor ID 0x1106
Model ID 0x3149
Revision ID 0x80

Description IDE Controller
Location bus 0 (0x00), device 15 (0x0F), function 1 (0x01)
Common header
Vendor ID 0x1106
Model ID 0x0571
Revision ID 0x06

Description USB Controller (UHCI)
Location bus 0 (0x00), device 16 (0x10), function 0 (0x00)
Common header
Vendor ID 0x1106
Model ID 0x3038
Revision ID 0x81

Description USB Controller (UHCI)
Location bus 0 (0x00), device 16 (0x10), function 1 (0x01)
Common header
Vendor ID 0x1106
Model ID 0x3038
Revision ID 0x81

Description USB Controller (UHCI)
Location bus 0 (0x00), device 16 (0x10), function 2 (0x02)
Common header
Vendor ID 0x1106
Model ID 0x3038
Revision ID 0x81

Description USB Controller (UHCI)
Location bus 0 (0x00), device 16 (0x10), function 3 (0x03)
Common header
Vendor ID 0x1106
Model ID 0x3038
Revision ID 0x81

Description USB 2.0 Controller (EHCI)
Location bus 0 (0x00), device 16 (0x10), function 4 (0x04)
Common header
Vendor ID 0x1106
Model ID 0x3104
Revision ID 0x86

Description PCI to ISA Bridge
Location bus 0 (0x00), device 17 (0x11), function 0 (0x00)
Common header
Vendor ID 0x1106
Model ID 0x3227
Revision ID 0x00

Description Audio device
Location bus 0 (0x00), device 17 (0x11), function 5 (0x05)
Common header
Vendor ID 0x1106
Model ID 0x3059
Revision ID 0x60

Description VGA Controller
Location bus 1 (0x01), device 0 (0x00), function 0 (0x00)
Common header
Vendor ID 0x1106
Model ID 0x3344
Revision ID 0x01


DMI
DMI BIOS
vendor American Megatrends Inc.
version 080012
date 12/10/2005

DMI System Information
manufacturer ECS
product P4M800PRO-M
version 1.0
serial 00000000
UUID {03000200-0400-0500-0006-000700080009}

DMI Baseboard
vendor ECS
model P4M800PRO-M
revision 1.0
serial 00000000

DMI System Enclosure
manufacturer ECS
chassis type Desktop
chassis serial 00000000

DMI Processor
manufacturer Intel
model Intel(R) Pentium(R) 4 CPU 2.66GHz
clock speed 2660.0 MHz
FSB speed 133.0 MHz
multiplier 20.0x

DMI Memory Module
designation DIMM0

DMI Memory Module
designation DIMM1
size 512 MBytes (single bank)

DMI Port Connector
designation J1A1 (internal)
designation PS2Mouse (external)
port type Mouse Port
connector PS/2

DMI Port Connector
designation J1A1 (internal)
designation Keyboard (external)
port type Keyboard Port
connector PS/2

DMI Port Connector
designation J2A2 (internal)
designation USB1 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation J2A2 (internal)
designation USB2 (external)
port type USB
connector Access Bus (USB)

DMI Port Connector
designation J4A1 (internal)
designation LPT 1 (external)
port type Parallel Port ECP/EPP
connector DB-25 male

DMI Port Connector
designation J2A1 (internal)
designation COM A (external)
port type Serial Port 16550A
connector DB-9 male

DMI Port Connector
designation J6A1 (internal)
designation Audio Mic In (external)
port type Audio Port
connector Mini Jack (headphones)

DMI Port Connector
designation J6A1 (internal)
designation Audio Line In (external)
port type Audio Port
connector Mini Jack (headphones)

DMI Port Connector
designation J6B1 - AUX IN (internal)
port type Audio Port
connector On Board Sound Input From CD-ROM

DMI Port Connector
designation J6B2 - CDIN (internal)
port type Audio Port
connector On Board Sound Input From CD-ROM

DMI Port Connector
designation J6J2 - PRI IDE (internal)
connector On Board IDE

DMI Port Connector
designation J6J1 - SEC IDE (internal)
connector On Board IDE

DMI Port Connector
designation J4J1 - FLOPPY (internal)
connector On Board Floppy

DMI Port Connector
designation J9H1 - FRONT PNL (internal)
connector 9 Pin Dual Inline (pin 10 cut)

DMI Port Connector
designation J1B1 - CHASSIS REAR FAN (internal)

DMI Port Connector
designation J2F1 - CPU FAN (internal)

DMI Port Connector
designation J8B4 - FRONT FAN (internal)

DMI Port Connector
designation J9G2 - FNT USB (internal)

DMI Port Connector
designation J6C3 - FP AUD (internal)

DMI Port Connector
designation J9G1 - CONFIG (internal)

DMI Port Connector
designation J8C1 - SCSI LED (internal)

DMI Port Connector
designation J9J2 - INTRUDER (internal)

DMI Port Connector
designation J9G4 - ITP (internal)

DMI Port Connector
designation J2H1 - MAIN POWER (internal)

DMI Extension Slot
designation AGP
type AGP 4x
width 32 bits
populated yes

DMI Extension Slot
designation PCI1
type PCI
width 32 bits
populated yes

DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 4096 MBytes
max# of devices 2

DMI Memory Device
designation DIMM0
format DIMM
type unknown

DMI Memory Device
designation DIMM1
format DIMM
type SDRAM
total width 64 bits
data width 64 bits
size 512 MBytes


Graphics
Number of adapters 1

Graphic APIs

Display Adapters
Display adapter 0
Name VIA/S3G UniChrome Pro IGP
Memory size 32 MB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1106 (0x1019)
Model ID 0x3344 (0x2122)
Performance Level 0


Software
Windows Version Microsoft Windows XP Professional Service Pack 3
 

topgear

Super Moderator
Staff member
Here are the possibilities :

1. Compatibility issue .. Try updating Bios.
2. Faulty Rma slot ... Try another ram slot.
3. Partially faulty ram module ... You have to RMA it then.
4. The contact pins of ram module can get dusty from time to time and dust can just stick with it ... Take an eraser and gently rub it on the contact pins to get the golden color back again. Then install the ram module.
 
OP
ramakanta

ramakanta

Ambassador of Buzz
Here are the possibilities :

1. Compatibility issue .. Try updating Bios.
2. Faulty Rma slot ... Try another ram slot.
3. Partially faulty ram module ... You have to RMA it then.
4. The contact pins of ram module can get dusty from time to time and dust can just stick with it ... Take an eraser and gently rub it on the contact pins to get the golden color back again. Then install the ram module.

finally tried 2,3 &4 option , still issued . but update BIOS. confusing ??? help .???
 

topgear

Super Moderator
Staff member
looks like a compatibility issues between motherboard and ram. A bios update may or may not fix it. About bios updating first download the package and as per ecs website :
*Please use the utility included in the package to flash the BIOS *

Assuming you have RMAed ram modules and got them replaced .. may I know the brand name ?
 
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