they email me today
Dear Customer,
Thank you for writing to us. We are happy to assist you with your query.
We have received the cancellation and refund request from your last email and have transferred the request to the concerned department. We will have a response for you soon. Please give us time for revert.
I believe this information will be helpful to you.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call 079-40260260 (Our 24×7 phone support) for instant help.
Thanks and regards,
Ruth Ekka Infibeam Customer Service
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should i wait for their next email or do something