Just check whether it has Synaptics or ELAN. ELAN are the ones with touchpad issues. No, it is a hardware issue.
*i47.tinypic.com/34io5ly.png
I wouldn't give a crap about performance index, but there you go. I'll post my review once my bloody touchpad gets fixed. Everything else is awesome - keyboard, graphics, battery life (got around 4 hours non stop browsing), super silent and hardly heats up (it's boiling here now due to power failure, still manages to hold up well).
Anupam could you tell me how you booked a complaint? I've notified Flipkart as well. Do they pick up the lappy from your home?