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Teamviewer authentication failed

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Cyborg Agent
I am trying to connect to a LAPTOP which is in Bangladesh through TEAMVIEWER 9. After giving ID and PASWORD it shows "authenticating" and then after a minute it shows "authentication rejected".

we are both having same version of teamviewer

what is the reason?


try asking bangladeshi laptop to get connect ed from another nearby same network laptop ?
also try setting an inputted pass.


Right off the assembly line
Remote access

You can contact Teamviewer technical support for the same. Alternatively, if you want to try out something else for your remote access needs, you may try on premise R-HUB remote support servers. It provides a simple and easy to use interface and works well without any hassles.


Conversation Architect
Faced a similar problem, some time back. If Teamviewer is installed in either of the systems remove it using Revo uninstaller and then without installing it try to connect. Also try using a small software like Ammyy Admin and see if it works or not.
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