TheHumanBot
Padawan
Date of purchase: January 08, 2013
Tracking ID / Order ID: ###
Seller Name: ITShop ITSHOP @ Amazon.in
Courier used: ####
Complaint details: Ordered ES18 on 8th Evening and received an email for order placed then next day i was expecting to receive an shipment dispatch details with courier tracking number but nothing was sent by them or the seller. same day i sent an email to seller asking for updates but no reply since last 7 days so today i sent an email again regarding this issue and still no words from amazon or seller. had a chat with amazon.in chat service Nikitha she said we will process your refund process. so after waiting for 8 days i am not going to receive my product but a refund. they fcked up everything for me. i am going on vacation on 18th and i have no earbuds i can't buy it from local either they don't have ES18 or any near by shop. for refund they need 3 more days to do so plus 5 days for banks to process that refund total 16 days fcked up.
so if you expecting service like amazon.com you won't get that. amazon.in have no control over their sellers. they want me wait till 27th Jan for product to arrive while Flipkart deliver the same thing on 3rd Day before 11 morning. i am still cursing the time when i chose to place an order on amazon.in donate the money instead of buying from amazon.in. stick to the Flipkart.com
I'm going to send link to this thread to amazon.
BOOM! back from the grave.
Tracking ID / Order ID: ###
Seller Name: ITShop ITSHOP @ Amazon.in
Courier used: ####
Complaint details: Ordered ES18 on 8th Evening and received an email for order placed then next day i was expecting to receive an shipment dispatch details with courier tracking number but nothing was sent by them or the seller. same day i sent an email to seller asking for updates but no reply since last 7 days so today i sent an email again regarding this issue and still no words from amazon or seller. had a chat with amazon.in chat service Nikitha she said we will process your refund process. so after waiting for 8 days i am not going to receive my product but a refund. they fcked up everything for me. i am going on vacation on 18th and i have no earbuds i can't buy it from local either they don't have ES18 or any near by shop. for refund they need 3 more days to do so plus 5 days for banks to process that refund total 16 days fcked up.
so if you expecting service like amazon.com you won't get that. amazon.in have no control over their sellers. they want me wait till 27th Jan for product to arrive while Flipkart deliver the same thing on 3rd Day before 11 morning. i am still cursing the time when i chose to place an order on amazon.in donate the money instead of buying from amazon.in. stick to the Flipkart.com
I'm going to send link to this thread to amazon.
BOOM! back from the grave.