[Complaint] Received Ryzen 5 1600 instead of 1600X from Amazon.in

Discussion in 'Service and RMA watch' started by ssb1551, Jun 9, 2017.

  1. ssb1551

    ssb1551 Well-Known Member

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    Received the ordered CPU from AMazon today. I had ordered Ryzen 5 1600X but received Ryzen 5 1600.

    Already complained to the Customer Service and sent email to them, Amazon India VP. What are the chances I'll get the product I ordered or if not the refund?
     
  2. billubakra

    billubakra Well-Known Member

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    They used to be great in terms of refund and replacement, the best infact. But nowadays they suck. Don't worry you will get it replaced as it is an expensive thing. How much did you get it for?
     
  3. OP
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    ssb1551

    ssb1551 Well-Known Member

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    The cost of 1600X on Amazon.in is 20k but I had 5k Amazon cash so I paid 15k for the CPU.
     
  4. billubakra

    billubakra Well-Known Member

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    I think it is still expensive. @bssunilreddy can give you the latest market price.
     
  5. OP
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    ssb1551

    ssb1551 Well-Known Member

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    Well in Bangalore 1600X costs 19k + taxes. Online the cheapest I could find was at primeabgb & mdcomputers for Rs.18950. Even the places @bssunilreddy suggests will quote me 17-18k. So 15k for 1600X still beats anything.
     
  6. Nerevarine

    Nerevarine Well-Known Member

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    you paid 20k for 1600X, not 15k.
     
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  7. OP
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    ssb1551

    ssb1551 Well-Known Member

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    I paid 15k. 5k was gift from my friend in form of Amazon cash. So I consider that I paid 15k. :p
     
  8. billubakra

    billubakra Well-Known Member

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    The word "Consider" has different interpretations for everyone. Re-"Consider" your purchase.
     
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  9. Stormbringer

    Stormbringer Member

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    Depends. But I don't think you need to worry. I had received a wrong model of a monitor as replacement for my initial order. Since it was a 2nd time i was facing an issue..they apologized and gave a refund. They will try to give the correct product...if the seller is not able to..they will offer refund.
     
  10. OP
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    ssb1551

    ssb1551 Well-Known Member

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    Look at this way - my credit card has a bill of 15k not 20k.
     
  11. billubakra

    billubakra Well-Known Member

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    Your money, your choice.
    Your life, your rules.
     
  12. OP
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    ssb1551

    ssb1551 Well-Known Member

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    Just doing Maths buddy!
     
  13. topgear

    topgear Fast 'N' Furious Staff Member

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    It think it's time to update the thread @ssb1551 as amazon has promised and initiated refund as you have received wrong product. Also they did let you keep the wrong product sent to you.
     
  14. OP
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    ssb1551

    ssb1551 Well-Known Member

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    The 15k got credited back to my card on 14th (day before) but my wife has already placed an order of 1600X when she saw how disappointed I was when I got the wrong product, not to mention the 7-8 angry calls to Amazon Customer care. She told me yesterday. I told her to cancel the order. I dont know if she did as she is busy with her work.
     
  15. OP
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    ssb1551

    ssb1551 Well-Known Member

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    Hi Guys! It happened again! Yes AGAIN! My wife had placed an order for 1600X & yet again I received 1600! :banghead: She got a call today for the order delivery. When I collected it I was very happy that this time I will for sure get a 1600X but I lost it when I again saw a 1600!! Called up Amazon Customer Care. They have initiated the refund again.
     
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  16. Nerevarine

    Nerevarine Well-Known Member

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    hhahahahahaha rofl
     
  17. ico

    ico Super Moderator Staff Member

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    Hey, order one for me too!
     
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  18. OP
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    ssb1551

    ssb1551 Well-Known Member

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    ^^ The seller has been removed. I dont see it anymore.
     
  19. OP
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    ssb1551

    ssb1551 Well-Known Member

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    Guys I know this isn't the right subforum for my query but it's linked to my situation hence thought of asking here. I sold the 1st 1600 to 1 of my colleagues for 10.5k. My query is how much can I sell the 2nd 1600 for which I received yesterday ? Considering the fact that name of CPU on Amazon invoice is 1600X & not 1600. Local prices in Bangalore is 17k inc taxes.
     
  20. Vyom

    Vyom The Power of x480 Staff Member

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    Keep it for the time being.
    You don't know if the seller come barging your door, asking for the 1600. I highly doubt they could take such loss twice. The seller even removed it's listing from Amazon. This is a dangerous sign.
     

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