Please Identify This Problem

TechnoHolic

Journeyman
Problem Description-

1. pressed power button and display stucked at bios spalsh screen..pressed F2 nothing happened..
2. pressed restart button and restarted the system by selecting Boot Normally.
3. windows booted properly and i clicked right button of mouse just to refresh and the bsod happened.
Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	16393

Additional information about the problem:
  BCCode:	3b
  BCP1:	0000000080000003
  BCP2:	FFFFF880010D062D
  BCP3:	FFFFF88007226360
  BCP4:	0000000000000000
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\072513-12324-01.dmp
  C:\Users\InfoLogic\AppData\Local\Temp\WER-18610-0.sysdata.xml

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  C:\Windows\system32\en-US\erofflps.txt

this thing happened twice till now..
please help..!
 

topgear

Super Moderator
Staff member
it must have something do with the memory module .. just remove, clean the memory slot and modules and remount them.
 

TheHumanBot

Padawan
by clean mean use the eraser and clean the golden strip of RAM module blow dust off your RAM SLOT of motherboard.
and you are good to go.
 
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