OT(?): SMC order cancellation policy

pimpom

Cyborg Agent
I've heard of SMC Intnl before but haven't dealt with them yet. On doing a trial checkout at their site, I came across their note saying that orders can be cancelled within two weeks of placing the order.

This has me puzzled. What happens during those two weeks if the order is NOT cancelled? Don't they normally ship immediately? It would be very unusual if they wait for 2 weeks to see if the customer is going to cancel the order - I don't seriously think they would.

Normally, I'd just call or email a company to clarify a point. But in this case, I'd like to hear what former customers of SMC have to say about this and also about any other aspect of their experience with SMC.

(They also have a policy of accepting returns within two weeks of delivery if the item is unopened, but that's a different matter).
 
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