thom yorke
Right off the assembly line
Hi Everybody!!
My ISP You Telecom has charged me an unfair bill (it will be generated on 1st Nov).The details of my plan are
Name-YOU 500
Amount-550+ Service Tax + 0.8* NO OF EXTRA MBs Used.
Speed-upto 2Mbps
Download & Upload Limit-2.5 GB
Prepaid
This month they have unfairly shown usage to be in excess 2.5 GB .The reading at their website gives around 4GB.
This would mean i have to pay around RS 1200/-extra next month apart from the usual fee around Rs 600/- making it a total of around Rs1800/-.
This is unfair cause i have used internet like every month .& From my past records i have never used in excess of 2.5 GB.
I never downloaded extra content this month so i am in a fix because even their website reading is inauthenticate & they have shown inaccurate readings.
Many readings show downloads of 670,680 MBs when i never made them in the first place.So they show total usage around 4GB.
Default amount as per them will be 1200/- (Plus about 600/- for the coming month).
I don't want to pay so much amount, so should i apply for disconnection??
I have always paid my bills before time,have never defaulted till date ever since i have been their customer (for around 4 years).
What legal consequences i might face if i refuse to pay the unfair amount this time??Can this lead to harassment??
Do i need to approach the consumer court??Won't it lead to too many hassles & expenditure?
All my life i have never had a legal dispute about anything.
Please Suggest!*www.indiabroadband.net/images/smilies/confused.gif
*www.indiabroadband.net/images/statusicon/user_offline.gif *www.indiabroadband.net/images/buttons/quote.gif
My ISP You Telecom has charged me an unfair bill (it will be generated on 1st Nov).The details of my plan are
Name-YOU 500
Amount-550+ Service Tax + 0.8* NO OF EXTRA MBs Used.
Speed-upto 2Mbps
Download & Upload Limit-2.5 GB
Prepaid
This month they have unfairly shown usage to be in excess 2.5 GB .The reading at their website gives around 4GB.
This would mean i have to pay around RS 1200/-extra next month apart from the usual fee around Rs 600/- making it a total of around Rs1800/-.
This is unfair cause i have used internet like every month .& From my past records i have never used in excess of 2.5 GB.
I never downloaded extra content this month so i am in a fix because even their website reading is inauthenticate & they have shown inaccurate readings.
Many readings show downloads of 670,680 MBs when i never made them in the first place.So they show total usage around 4GB.
Default amount as per them will be 1200/- (Plus about 600/- for the coming month).
I don't want to pay so much amount, so should i apply for disconnection??
I have always paid my bills before time,have never defaulted till date ever since i have been their customer (for around 4 years).
What legal consequences i might face if i refuse to pay the unfair amount this time??Can this lead to harassment??
Do i need to approach the consumer court??Won't it lead to too many hassles & expenditure?
All my life i have never had a legal dispute about anything.
Please Suggest!*www.indiabroadband.net/images/smilies/confused.gif
*www.indiabroadband.net/images/statusicon/user_offline.gif *www.indiabroadband.net/images/buttons/quote.gif