OP
thom yorke
Right off the assembly line
Ok..so i have already lodged a fresh complaint in their Call Center regarding this threatening (of not disconnecting the connection).
I have clearly mentioned that my house is my property and when i don't want your modems and instruments here , then its my right to demand their removal.So, you can't deny this and harass me for something that is disputed.
Plus the fact they say they will continue to bill me no matter what and will keep the connection alive is totally ridiculous.I am about to send a mail to the head office regarding the same.I'll keep the proofs the request ids, call records & e-mails with me to use them if need arises for my defence.
I will also visit their Branch office here tomorrow and will submit a written complaint there regarding the above with the Manager.I hope this will be enough.
I have clearly mentioned that my house is my property and when i don't want your modems and instruments here , then its my right to demand their removal.So, you can't deny this and harass me for something that is disputed.
Plus the fact they say they will continue to bill me no matter what and will keep the connection alive is totally ridiculous.I am about to send a mail to the head office regarding the same.I'll keep the proofs the request ids, call records & e-mails with me to use them if need arises for my defence.
I will also visit their Branch office here tomorrow and will submit a written complaint there regarding the above with the Manager.I hope this will be enough.